Character Stuck, Site doesn't work, help

[Chainsa-stormrage]

The entire service doesn’t work both on the site and in-game, my character has been falling for an hour, what can I even do, my character seems doomed.

How can a support site doesn’t work? Do you guys need a support site to support the supporting site??

[Kozzae-doomhammer (Kozzae)]

@Orlyia

Saw a couple reports of that service having issues earlier, Fikabo.

Not a great number, but it was sent along to be looked into.

You should be able to submit a ticket. Make sure to note that self-service is down, and the specific character in question. A GM can move you. That’s the way it always used to work prior to self-help.

https://us.battle.net/support/en/help/contact/1369/ticket

[Chainsa-stormrage]

It sucks man. Being unable to play because their own support service that’s supposed to fix it is down.