Character remains falling through world after multiple uses of "stuck character service"

One of my toons has been falling through the world in Silithus since the pre-patch. I’ve tried using the “stuck character service” multiple times, flushed my cache, reloaded by UI, and done a full reinstall of the game…all to no avail. Submitted a ticket (Ticket Number: US101117026) and received no help. All other toons are playable.

For when the self service doesn’t work

https://us.battle.net/support/en/help/contact/1369/ticket

FYI, tech support is not monitored. It’s player support, my self being only a fellow player.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.