Character login triggering disconnect?

Hello! I have been trying to login to my main character, Grimgobby, on Kel’Thuzad for a few days now only to be met with a disconnect error as soon as I load in. The error code in question is WOW51900319. Anyone else have this issue? I can login fine to my other toons.

Try unstucking the character online, I had it happen to me a couple times where my dragon went into some place that bugged the game out and perma-disconnected me until I unstuck it.

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this just happened to me.

luckily i just logged onto an alt for about 5 minutes then was able to get back on my main

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Hi Batemayne

Bread’s suggestion may work here. Try the automatic unstuck function found here:

Contact Support - Blizzard Support (battle.net)

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this didn’t work :frowning:

Hi again Batemayne

Lets try the standard UI reset as a test next:

As I mentioned this is a test. If it doesn’t help simply remove the OLD from your original folders then delete the new folders the game installed. This will return your original settings

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Ugh. This unfortunately didn’t work for me either :frowning:

This looks like a Ticket to me:

https://us.battle.net/support/en/help/contact/164/ticket

They require the DXDiag system report and the MSInfo report for the ticket. Here is the support page with instructions for those:

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Yeah I’ve had a ticket open and I submitted both of those things already and I haven’t had a response in a few days.

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