Character fell through map

So my character fell through the map. It disconnected me and continues to disconnect me every time i log in. The website site function to get a character unstuck is not working. I try and use it, it takes 5 minutes of loading and it recycles me to the pervious page like nothing happened. I cant submit a ticket for some reason it says “An error has occurred. This may be a temporary error, so please try again later.” so I’m not sure how to contact blizzard aside from this. I don’t even know if this will work but I’m getting so frustrated at the entire situation and how difficult it has been to contact blizzard support.