Character boost bug

I received a response from the support team -

Hello there,

Lok’tar my friend! Recklezzer from the Halfhammer tribe greets you.

No worries, this is due to a new known issue, which our team is now working on resolving. Later today there should be a restart, please kindly keep an eye on our announcement, and it should be all good after the restart :slight_smile:

Do not hesitate coming back to us if there’s any further question and stay safe!

May your blades never dull.
Lok-Tar Ogar!

Both of my character boosts just went through finally. Hopefully everyone will experience similar soon!