It sure seems like at times that they hate doing anything work related. I know OBVIOUSLY that is not the case, but there are times that the wait or the delay can become ponderous or outright damaging to the experiences of the player.
Case in point, I am STILL waiting after a month for them to fix a issue they caused with my Shaman because I bought a rename. That’s all. I bought a rename for my Shaman, and it didn’t go through. Well for the sake of full disclosure it did… in a sense. It ate the name service token, but it didn’t rename the character. Instead it posted a “Error” message by the character.
This has happened twice to me. Once on my Paladin, once on my Shaman.
With the Paladin, it just fouled up in a glitch of some form. I didn’t get an error message; but before they would refund the missing in action name that wasn’t used, I was forced to wait, with the name I desired deleted.
…Unfortunately while waiting a week for the “name” to clear, another player took the name and the GMs refused to restore that name to me, so I had to name my Paladin something else. The player who got the name was someone I knew and who took the name for less than savory reasons.
That player still has that name to this day and bragged about the theft on their social media. Blizzard couldn’t fix it. The player had claimed it legitimately when it was freed, even though the only reason it was free; was because I’d done what the GM proscribed and kept the name deleted to see if the naming service took.
The Shaman? That one was identical to the issue I have now, complete with an error icon next to the character. In this case, the issue plagued me for a lot of MoP as I recall, specifically in the period mid-late Siege of Orgrimmar. The final fix involved me losing the Shaman, Blizzard permanently deleting it; and then furnishing a nearly identical one to me. Thanks to all of that, I lost all opportunity to rescore a couple time-sensitive because the GMs delayed so much. The “New Shaman” became my main for WoD and I’ve played it pretty reliably since.
…Well. Until now when the issue has returned.
I’ve made four separate tickets on it, and now they just throw it into a holding queue to fix “soon” or sometime before the end of time. Maybe. Either way, because of the massive amount of time I’ve waited, I have taken about 55 screenshots now, to document this entire affair, complete with timestamps on the screenshot.
On a lighter note, they updated the error code’s graphic, giving my Shaman a different gear icon by their name.
Progress?
