Ages ago (maybe around og cata era) I bought from the shop the Winged Guardian mount, which I still have available in my retail characters. Now with the release of cata classic the mount is greyed out in the mounts tab.
Already opened a ticket where support confirmed I have the mount and prompted me to do the generic troubleshoting (reload ui, reset cache, remove addons, etc) which I already did but the mount is still unavailable.
Reporting it here to get it back or available in the game if this is a general bug.
you bought it for retail. u ant going to get it in classic. the support gave u an auto response cus they wont tell u that u are going to have to buy it again
1 Like
I see it as I bought it for my account, all characters should have it available, as long as the game supports it ofc (eg: not available in vanilla since it was never meant to be available in that version)
1 Like
yes i agree. blizzard cant milk us tho doing that, and we all know how they love milk
1 Like
Well, after a slow back and forth with support, after all the obvious AI responses I finally managed to get a human one that confirmed the mount won’t be available in classic since I bought it for retail. I would have to buy it again for classic if it’s ever available in the shop.
Just leaving the outcome here for anyone else that’s in the same situation.
No way I’m buying AGAIN a cosmetic I already have for classic. In fact I kind of regret buying it in the first place.