I’ve experienced the same issue on my characters. Bother characters are exalted with the guild.
I wasn’t sure if maybe somehow it was character specific so I bought and learned it on the second character but it doesn’t show up in the pet collection either as learned or unlearned. The item from the vendor before purchase doesn’t show already known.
I bought another one just in case maybe I didn’t really learn it on character 2 but now it says I already know this pet and can’t sell the second one back to the vendor.
I just experienced the same issue. Had herald on my mage, just got exulted on my rogue and spent 450g, but can’t learn it, and it doesn’t appear.
Same thing happened to me. I opened a ticket and they basically said I’m out the 450 gold and to submit a bug ticket nothing they can do. Very frustrating!
Guild Herald was still character specific at the start of MoP (one Wowhead comment has it as late as Legion), so while it is something they probably should change, it may not technically be considered a bug.
I could accept that if learning it on a second character allowed the second character to use it/see it in their collection/sell it back to the vendor when the game says “you already know this”
I had the same issue. It would only show up on my first toon and even though I had bought it and tried to use it on alts, it wouldn’t show anything when I would try to learn it again. THANKFULLY I found a workaround for this! It works on the alts that I also purchased it and tried to learn it on, even though it won’t show up on the pets page.
Just use this macro on the characters that it seems to be glitched on to summon the guild herald. Just remember to buy it on the alts as the herald isn’t shared account wide. ^.^
/run local a,b=“Guild Herald”,“CRITTER” local c=GetNumCompanions(b) for d=1,c do if (select(2,GetCompanionInfo(b,d))==a and select(5,GetCompanionInfo(b,d))==false) then CallCompanion(b,d) end end