Can't submit a Ticket

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1

Can’t Submit a Ticket-

I’m trying to do what I was told to do and submit a ticket about the problem with the twitch drop I’m having and I CAN’T!!

IS EVERYTHING BROKEN AROUND HERE!!!
This other error is also showing up on my account.

Jambrix

1148 posts

1h

Hey all,

We’re aware of this issue with claiming the Blazing Hippogryph through Twitch and our engineers are investigating it. Thank you for the screenshot of the server error as well, that is part of the investigation.

If you haven’t already please submit a ticket stating that you claimed it but haven’t received it.

2

I have now tried several times to submit a ticket and I keep getting the same error.

3

I was able to submit a ticket, and knowing you neighbor, you have filled every field available to you in addition to the required field for the MSInfo32 and DxDiag and the explanation in the text box. There is no reason that ticket should not be getting submitted now.

4

Apparently your not allowed to send them more than one screenshot in a ticket or it will error out.

I tried to send them



in the bottom box when I deleted those images it let me file the ticket.

Rediculus

5

Ridiculous, indeed, but at least it is submitted now

6

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