My laptop has been running WoW perfectly fine for years. After the update yesterday, I’m getting the error “The program can’t start because api-ms-win-core-com-l1-1-0.dll is missing from your computer” when trying to open WoW from the Battle.net program. The game will not launch. I did a scan/repair (whatever it’s called) for both WoW and Windows (Windows 7) and they turned up no problems. How can I resolve this?
You are looking for a outdated addon… I believe.
I was wrong … your computer does not meet the minimum system requirements.
Updating my addons did not help.
Also, after I close out the error dialog, a second one pops up saying “Your 3D accelerator card is not supported by World of Warcraft.” Nothing has changed on my laptop - it has always run the game without issue.
UPDATE
A full uninstall/reinstall of the game did not help either - still receiving the same errors.
1 Like
Hey Nixie,
Thank you for reaching out with these details! Errors referencing Windows core system files (such as api-ms-win-core-com-l1-1-0.dll) can indicate corruption or damage within the Windows installation that is subsequently preventing the program/app in question from functioning properly. Many potential problems related to your installation of Windows can be resolved by creating a new administrator account, logging into it, and trying the game there.
If the game only works consistently on the new admin account, this could indicate damaged or missing Windows system files or an issue with how the old user account is configured. This is somewhat common, and the easiest fix is to move any user-specific files that you wish to keep from the old user account to the new admin account. You can also work with Microsoft’s Support to troubleshoot the problem with the old account if preferred.
If the problem continues on the new admin account, run the “System File Checker” to scan for damaged or missing files in Windows.
If the scans return no repairs or useful info, let’s have you post a ‘DxDiag’ so we can further investigate the problem. Here are the instructions:
- Press Windows Key + R.
- Type DxDiag and press Enter.
- In the DxDiag window, click Save All Information.
- Name the file “dxdiag” and click Save
- Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the DXDiag. It’ll look like this:
DXDiag goes here
If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).
1 Like
I’m having the same issue. This just started after the August 16th server reset in Shadowlands. I first had this issue with the Classic Wrath beta but I just figured it was a glitch with the beta. I’m not having the issue with TBC Classic currently.
1 Like
Same problem on a new admin account, and System File Checker turned up no problems.
Here’s the DxDiag:
------------------
System Information
------------------
Time of this report: 8/24/2022, 14:06:22
Machine name: 73YWQW1
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.200102-1707)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Precision M4600
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz (8 CPUs), ~2.5GHz
Memory: 24576MB RAM
Available OS Memory: 24534MB RAM
Page File: 9330MB used, 17200MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: AMD (ATI) FirePro M5950 (FireGL) Mobility Pro Graphics
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x6740)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6740&SUBSYS_04A31028&REV_00
Display Memory: 4095 MB
Dedicated Memory: 992 MB
Shared Memory: 3103 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC5441
Native Mode: 1366 x 768(p) (59.997Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1077 (English)
Driver Version: 8.850.7.5000
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/26/2011 19:13:26, 795648 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2400-11CF-9E73-A424BDC2C435}
Vendor ID: 0x1002
Device ID: 0x6740
SubSys ID: 0x04A31028
Revision ID: 0x0000
Driver Strong Name: oem22.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_VancouverA:8.850.7.5000:pci\ven_1002&dev_6740&subsys_04a31028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E7&SUBSYS_102804A3&REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.24519 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/26/2019 22:34:01, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.24519 (English)
Driver Attributes: Final Retail
Date and Size: 8/26/2019 22:34:01, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 48.9 GB
Total Space: 238.4 GB
File System: NTFS
Model: Samsung SSD 840 Series
Drive: D:
Model: HL-DT-ST DVD+-RW GS30N
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
--------------
System Devices
--------------
Name: Intel(R) ICH8M-E/ICH9M-E SATA RAID Controller
Device ID: PCI\VEN_8086&DEV_282A&SUBSYS_04A31028&REV_04\3&11583659&0&FA
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E
Device ID: PCI\VEN_8086&DEV_1C1E&SUBSYS_04A31028&REV_B4\3&11583659&0&E7
Driver: n/a
Name: Intel(R) Centrino(R) Advanced-N 6250 AGN
Device ID: PCI\VEN_8086&DEV_0087&SUBSYS_13218086&REV_5E\4&366A6158&0&00E1
Driver: n/a
Name: Intel(R) QM67 Express Chipset Family LPC Interface Controller - 1C4F
Device ID: PCI\VEN_8086&DEV_1C4F&SUBSYS_04A31028&REV_04\3&11583659&0&F8
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_04A31028&REV_B4\3&11583659&0&E3
Driver: n/a
Name: O2Micro Integrated MS/MSPRO/xD Controller
Device ID: PCI\VEN_1217&DEV_8330&SUBSYS_04A31028&REV_05\4&3A23FE2&0&02E7
Driver: n/a
Name: Intel(R) Active Management Technology - SOL (COM3)
Device ID: PCI\VEN_8086&DEV_1C3D&SUBSYS_04A31028&REV_04\3&11583659&0&B3
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_04A31028&REV_B4\3&11583659&0&E2
Driver: n/a
Name: O2Micro Integrated MMC/SD controller
Device ID: PCI\VEN_1217&DEV_8320&SUBSYS_04A31028&REV_05\4&3A23FE2&0&01E7
Driver: n/a
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04A31028&REV_04\3&11583659&0&B0
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_04A31028&REV_B4\3&11583659&0&E1
Driver: n/a
Name: 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1217&DEV_11F7&SUBSYS_04A31028&REV_05\4&3A23FE2&0&00E7
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04A31028&REV_04\3&11583659&0&D0
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04A31028&REV_B4\3&11583659&0&E0
Driver: n/a
Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_04A31028&REV_04\4&869802D&0&00E3
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04A31028&REV_04\3&11583659&0&E8
Driver: n/a
Name: Intel(R) 82579LM Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_1502&SUBSYS_04A31028&REV_04\3&11583659&0&C8
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA90&SUBSYS_04A31028&REV_00\4&2BFF4559&0&0108
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04A31028&REV_04\3&11583659&0&FB
Driver: n/a
Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_04A31028&REV_09\3&11583659&0&00
Driver: n/a
Name: AMD (ATI) FirePro M5950 (FireGL) Mobility Pro Graphics
Device ID: PCI\VEN_1002&DEV_6740&SUBSYS_04A31028&REV_00\4&2BFF4559&0&0008
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04A31028&REV_04\3&11583659&0&D8
Driver: n/a
Name: Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04A31028&REV_09\3&11583659&0&08
Driver: n/a
------------------
DirectShow Filters
------------------
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
G2M Session Decoder,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
Record Queue,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,16.04.3528.0331
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,16.04.3528.0331
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.24537
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.24537
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.24537
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24537
Creative Video Processing Filter,0x00200000,1,1,VidProcU.ax,1.00.0009.0000
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.24537
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24537
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.24537
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.24537
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.24537
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24537
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.24499
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.24537
Creative MJPEG Decoder 2,0x00200000,1,1,CtMJPGDec2.ax,1.00.0008.0000
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.24537
File Writer,0x00200000,1,0,WLXVAFilt.dll,16.04.3528.0331
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.24499
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.24499
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.24537
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.24499
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24537
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.24537
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.24537
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.24537
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.24537
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.24537
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.24499
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.24537
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.24537
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
PCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.24537
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.24537
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.24537
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.24537
Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.24537
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.24537
WDM Streaming Capture Devices:
Bluetooth Hands-free Audio,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
WDM Streaming Rendering Devices:
Bluetooth Hands-free Audio,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Video Capture Sources:
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.24537
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.24537
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.24537
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.24537
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0AMD (ATI) FirePro M5950 (FireGL) Mobility Pro Graphics you might need to update it … Driver Date/Size: 9/26/2011 19:13:26, 795648 bytes and you cut off the end of the DxDaig report at the botom after EVR Power Information
Diagnostics
Windows Error Reporting:
CPU and GPU are below minimum spec. As pointed out, graphics driver is way out of date. You’re running a workstation GPU, not a gaming GPU - not to say it won’t work, but it won’t work very well. Also no audio driver installed, Windows is using a generic driver.
The rest of the DxDiag would give more info though.
Unfortunately, that’s all that was included in the original report.
I was able to resolve the dll error by copying them over from another machine. However, the second error remains a problem:
“Your 3D accelerator card is not supported by World of Warcraft.”
In another post, I thought there was a blue reply stating that the Aug 16th update did not introduce any new hardware restrictions? I know my graphics card is old, but up until the Aug 16th update it was running the game just fine - why won’t it even let me boot the game now? I was able to upgrade the drivers to version 8.850.7.8000 (12/19/2011), and it says this is the newest version.
How can I bypass the error?
Update:
Also, for what it’s worth, I’m running the Battle.Net launcher as an Administrator, and have the laptop hooked up to an external monitor (set as primary) with a resolution of 1600x900. Power settings are all on max performance.
Also tried deleting the Battle.net and Blizzard Entertainment folders in AppData/Local.
Also tried right-clicking Wow.exe, setting compatibility mode to Win 7, and always run as Administrator.
Which version of the game are you trying to play?
The hardware does not meet the requirements for Shadowlands, so no driver update will resolve that error if that’s what you’re trying to play.
However, if it’s Classic: BC, you might just barely make the requirements, but that specific workstation GPU isn’t on the list of the supported cards.
Retail/Shadowlands. The card has always worked fine - why did it all of a sudden stop letting me boot the game? There must be a way to bypass the error and continue playing as I have been.
Also, this is turning up in the gx.log file:
8/25 12:16:14.662 Invalid: D3D11CreateDevice Failed (HR:0x887A0004) Unknown error 0x887A0004
8/25 12:16:14.662 Invalid: D3D12CreateDevice Failed (HR:0x887A0004) Unknown error 0x887A0004
8/25 12:16:14.662 Adapter 0: "AMD (ATI) FirePro M5950 (FireGL) Mobility Pro Graphics" family:Unknown type:Discrete vendor:0x1002 device:0x6740 driver(0x9001200070006) location:1 dx11:false dx12:false
8/25 12:16:14.662 No suitable gpu found. World of Warcraft cannot proceed. Exiting application...
From the log file, does “dx11:false” stand for DirectX11? If so, DxDiag says my DirectX version is v11. Is my DirectX version not being read correctly by WoW?
Newest DxDiag:
------------------
System Information
------------------
Time of this report: 8/25/2022, 12:36:37
Machine name: 73YWQW1
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.200102-1707)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Precision M4600
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz (8 CPUs), ~2.5GHz
Memory: 24576MB RAM
Available OS Memory: 24534MB RAM
Page File: 6927MB used, 19603MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: AMD (ATI) FirePro M5950 (FireGL) Mobility Pro Graphics
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x6740)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6740&SUBSYS_04A31028&REV_00
Display Memory: 714 MB
Dedicated Memory: 992 MB
Shared Memory: 3818 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC5441
Native Mode: 1366 x 768(p) (59.997Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1077 (English)
Driver Version: 8.850.7.8000
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/19/2011 15:03:04, 795648 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2400-11CF-9E73-A424BDC2C435}
Vendor ID: 0x1002
Device ID: 0x6740
SubSys ID: 0x04A31028
Revision ID: 0x0000
Driver Strong Name: oem57.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_VancouverA:8.850.7.8000:pci\ven_1002&dev_6740&subsys_04a31028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E7&SUBSYS_102804A3&REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.24519 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/26/2019 22:34:01, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.24519 (English)
Driver Attributes: Final Retail
Date and Size: 8/26/2019 22:34:01, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 5/2/2018 11:32:58, 344064 bytes
| Driver: usbd.sys, 5/2/2018 11:32:25, 7808 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 5/2/2018 11:32:58, 344064 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/18/2019 22:43:21, 63208 bytes
| Driver: sermouse.sys, 7/13/2009 20:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 44.6 GB
Total Space: 238.4 GB
File System: NTFS
Model: Samsung SSD 840 Series
Drive: D:
Model: HL-DT-ST DVD+-RW GS30N
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 147456 bytes
--------------
System Devices
--------------
Name: Intel(R) ICH8M-E/ICH9M-E SATA RAID Controller
Device ID: PCI\VEN_8086&DEV_282A&SUBSYS_04A31028&REV_04\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\iaStorV.sys, 8.06.0002.1014 (English), 3/11/2011 02:41:26, 410496 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E
Device ID: PCI\VEN_8086&DEV_1C1E&SUBSYS_04A31028&REV_B4\3&11583659&0&E7
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 22:44:22, 185064 bytes
Name: Intel(R) Centrino(R) Advanced-N 6250 AGN
Device ID: PCI\VEN_8086&DEV_0087&SUBSYS_13218086&REV_5E\4&366A6158&0&00E1
Driver: n/a
Name: Intel(R) QM67 Express Chipset Family LPC Interface Controller - 1C4F
Device ID: PCI\VEN_8086&DEV_1C4F&SUBSYS_04A31028&REV_04\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7601.24441 (English), 4/18/2019 22:42:25, 15080 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_04A31028&REV_B4\3&11583659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 22:44:22, 185064 bytes
Name: O2Micro Integrated MS/MSPRO/xD Controller
Device ID: PCI\VEN_1217&DEV_8330&SUBSYS_04A31028&REV_05\4&3A23FE2&0&02E7
Driver: C:\Windows\system32\DRIVERS\O2MDRw7x64.sys, 2.02.0001.7011 (English), 1/3/2011 15:19:56, 74984 bytes
Driver: C:\Windows\system32\O2Icon_2.dll, 1.00.0000.0004 (English), 2/10/2010 18:39:42, 1178216 bytes
Driver: C:\Windows\system32\DRIVERS\o2flash.exe, 1.00.0000.0003 (English), 2/10/2010 18:50:50, 72296 bytes
Name: Intel(R) Active Management Technology - SOL (COM3)
Device ID: PCI\VEN_8086&DEV_1C3D&SUBSYS_04A31028&REV_04\3&11583659&0&B3
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_04A31028&REV_B4\3&11583659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 22:44:22, 185064 bytes
Name: O2Micro Integrated MMC/SD controller
Device ID: PCI\VEN_1217&DEV_8320&SUBSYS_04A31028&REV_05\4&3A23FE2&0&01E7
Driver: C:\Windows\system32\DRIVERS\o2sdjw7x64.sys, 2.02.0001.7067 (English), 11/14/2011 16:44:46, 84712 bytes
Driver: C:\Windows\system32\o2flash.exe, 2.00.0000.0003 (English), 11/16/2011 12:47:22, 244328 bytes
Driver: C:\Windows\system32\O2Icon.dll, 1.00.0000.0004 (English), 3/2/2010 17:49:00, 1145448 bytes
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04A31028&REV_04\3&11583659&0&B0
Driver: C:\Windows\system32\DRIVERS\HECIx64.sys, 7.00.0000.1144 (English), 10/20/2010 00:34:26, 56344 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_04A31028&REV_B4\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 22:44:22, 185064 bytes
Name: 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1217&DEV_11F7&SUBSYS_04A31028&REV_05\4&3A23FE2&0&00E7
Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 229888 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04A31028&REV_04\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.24138 (English), 5/2/2018 11:32:31, 56320 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.24138 (English), 5/2/2018 11:32:31, 325632 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.24138 (English), 5/2/2018 11:32:58, 344064 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04A31028&REV_B4\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 22:44:22, 185064 bytes
Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_04A31028&REV_04\4&869802D&0&00E3
Driver: C:\Windows\system32\DRIVERS\nusb3xhc.sys, 2.00.0026.0000 (English), 9/30/2010 15:00:06, 180736 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04A31028&REV_04\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.24138 (English), 5/2/2018 11:32:31, 56320 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.24138 (English), 5/2/2018 11:32:31, 325632 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.24138 (English), 5/2/2018 11:32:58, 344064 bytes
Name: Intel(R) 82579LM Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_1502&SUBSYS_04A31028&REV_04\3&11583659&0&C8
Driver: C:\Windows\system32\DRIVERS\e1c62x64.sys, 12.02.0045.0000 (English), 8/10/2012 16:44:18, 482128 bytes
Driver: C:\Windows\system32\e1c62x64.din, 1/6/2012 15:02:08, 3114 bytes
Driver: C:\Windows\system32\NicCo36.dll, 2.01.0002.0000 (English), 5/26/2009 11:05:46, 36472 bytes
Driver: C:\Windows\system32\NicInstC.dll, 9.10.0086.0000 (English), 8/9/2012 14:56:02, 101224 bytes
Driver: C:\Windows\system32\e1cmsg.dll, 10.00.0134.0000 (English), 8/9/2012 10:54:50, 73032 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA90&SUBSYS_04A31028&REV_00\4&2BFF4559&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 122368 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04A31028&REV_04\3&11583659&0&FB
Driver: n/a
Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_04A31028&REV_09\3&11583659&0&00
Driver: n/a
Name: AMD (ATI) FirePro M5950 (FireGL) Mobility Pro Graphics
Device ID: PCI\VEN_1002&DEV_6740&SUBSYS_04A31028&REV_00\4&2BFF4559&0&0008
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1152 (English), 12/19/2011 15:51:48, 9321984 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0020 (English), 12/19/2011 14:21:54, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6210 (English), 12/19/2011 14:23:22, 306176 bytes
Driver: C:\Windows\system32\atiumd64.dll, 7.14.0010.0833 (English), 12/19/2011 14:30:40, 5440512 bytes
Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0308 (English), 12/19/2011 14:45:22, 3868672 bytes
Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0023 (English), 12/19/2011 14:59:14, 120320 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 2/28/2011 18:30:06, 233012 bytes
Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 12/19/2011 14:19:34, 53760 bytes
Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 12/19/2011 14:19:34, 53760 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1057 (English), 12/19/2011 14:23:58, 366080 bytes
Driver: C:\Windows\system32\atiumd6a.cap, 12/19/2011 14:41:30, 989888 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 12/19/2011 14:58:38, 16384 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 12/19/2011 15:04:16, 151552 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 12/19/2011 15:04:44, 165304 bytes
Driver: C:\Windows\system32\atiumd6v.dll, 7.14.0010.0184 (English), 12/19/2011 14:46:08, 1222656 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1092 (English), 12/19/2011 15:00:14, 203776 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1092 (English), 12/19/2011 15:00:44, 480256 bytes
Driver: C:\Windows\system32\atipdl64.dll, 6.14.0010.2563 (English), 12/19/2011 14:58:56, 423424 bytes
Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 12/19/2011 14:58:34, 59392 bytes
Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.4370.28826 (English), 12/19/2011 15:00:54, 462848 bytes
Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.10792 (English), 12/19/2011 15:33:38, 23120384 bytes
Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1385 (English), 12/19/2011 14:43:46, 7768064 bytes
Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1385 (English), 12/19/2011 14:44:10, 51200 bytes
Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1385 (English), 12/19/2011 14:44:00, 44544 bytes
Driver: C:\Windows\system32\atipblag.dat, 3/17/2011 14:51:46, 3929 bytes
Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6210 (English), 12/19/2011 14:22:32, 38912 bytes
Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6210 (English), 12/19/2011 14:22:42, 40960 bytes
Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6210 (English), 12/19/2011 14:23:40, 14848 bytes
Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6210 (English), 12/19/2011 14:23:34, 39936 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 18:35:30, 118784 bytes
Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0355 (English), 12/19/2011 14:46:34, 4951552 bytes
Driver: C:\Windows\SysWOW64\atiumdag.dll, 7.14.0010.0833 (English), 12/19/2011 14:36:26, 4286464 bytes
Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0308 (English), 12/19/2011 14:35:54, 4056576 bytes
Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 12/19/2011 14:19:26, 52736 bytes
Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 12/19/2011 14:19:26, 52736 bytes
Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1057 (English), 12/19/2011 14:23:50, 262144 bytes
Driver: C:\Windows\SysWOW64\atiumdva.cap, 12/19/2011 14:34:52, 989888 bytes
Driver: C:\Windows\SysWOW64\atiumdmv.dll, 7.14.0010.0184 (English), 12/19/2011 14:45:34, 1923584 bytes
Driver: C:\Windows\SysWOW64\atipdlxx.dll, 6.14.0010.2563 (English), 12/19/2011 14:58:50, 356352 bytes
Driver: C:\Windows\SysWOW64\Oemdspif.dll, 6.15.0006.0006 (English), 12/19/2011 14:58:42, 278528 bytes
Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 12/19/2011 14:58:28, 43520 bytes
Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.10792 (English), 12/19/2011 15:10:46, 17812992 bytes
Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0355 (English), 12/19/2011 14:55:06, 4161536 bytes
Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1385 (English), 12/19/2011 14:39:54, 6389760 bytes
Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1385 (English), 12/19/2011 14:44:08, 46080 bytes
Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1385 (English), 12/19/2011 14:43:58, 44032 bytes
Driver: C:\Windows\SysWOW64\atipblag.dat, 3/17/2011 14:51:46, 3929 bytes
Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6210 (English), 12/19/2011 14:22:26, 29184 bytes
Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6210 (English), 12/19/2011 14:22:38, 31232 bytes
Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6210 (English), 12/19/2011 14:23:28, 32768 bytes
Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6210 (English), 12/19/2011 14:23:36, 12800 bytes
Driver: C:\Windows\atiogl.xml, 10/19/2011 15:15:30, 33928 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 12:34:36, 51200 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 15:33:08, 332800 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6210 (English), 12/19/2011 14:23:36, 12800 bytes
Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1077 (English), 12/19/2011 15:03:04, 795648 bytes
Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1077 (English), 12/19/2011 15:04:06, 676864 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04A31028&REV_04\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 122368 bytes
Name: Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04A31028&REV_09\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 22:44:22, 185064 bytes
------------------
DirectShow Filters
------------------
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.24537
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.24537
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.24537
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24537
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.24537
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24537
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.24537
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.24537
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.24537
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24537
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.24537
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.24537
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.24499
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24537
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.24537
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.24537
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.24537
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.24537
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.24537
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.24499
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.24537
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.24537
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
PCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.24537
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.24537
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.24537
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.24537
Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.24537
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.24537
WDM Streaming Capture Devices:
Bluetooth Hands-free Audio,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
WDM Streaming Rendering Devices:
Bluetooth Hands-free Audio,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Video Capture Sources:
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.24537
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.24537
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.24537
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.24537
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
The game is constantly patched and updated to work with the minimum spec hardware. So even if you could skate by with something less, it’s just luck. Blizzard is unlikely to go back and develop for hardware that isn’t on their supported list.
your computer is from 2011 (i lookup your CPU) and may not work now and when dragonflight is out … see here for minimum and recommended system requrements World of Warcraft (ht tps://us.battle.net/support/en/article/76459) dragonflight (ht tps://us.battle.net/support/en/article/311752) remove the space between the two t s
Getting this error when trying to launch the Dragonflight pre-patch PTR, followed by a game crash. Shadowlands runs fine. The previous PTR build also ran fine.
See my detailed writeup about the api missing error in the Dragonflight Beta forums for more info about what’s causing it.
TL;DR: This is not an issue that can be fixed by the end user. It has to be addressed by the programmers.
2 Likes
Happen to me today, after WowT (public test realm) is upgraded this crash with same error, missing .dll
Shadowlands works ok.
I am afraid this is not tested properly in Windows 7
Are all testers on windows 10/11 ?
Only one thing different from dragonflight page minimum requirement is mine GTX 780 video card but this one is faster than some GTX 9xx
1 Like
18 posts were merged into an existing topic: [Win 7] Error #132 or missing DLL on launch after patch 10.0