Can't start Stormsong Valley questline at lvl 63

There are two things that seem the most likely.

  1. You actually started the zone without realizing it at some point. Make sure you’ve got trivial quest tracking turned on and then look for big “!” icons on the world map. (For more modern content like BfA, the game is pretty good about marking important quest chains you can pick up in this way.)

  2. You’ve got something phasing you. One potential culprit here would be the leveling wrap up questline. (For Alliance, it’s where you go to rescue Jaina.) If you’ve completed all 3 of the BfA zones on either a Horde or Alliance character, you get access to those questlines on your alts without needing to finish the zones. And, as the Alliance one starts from Cyrus in the Harbormaster Office, it’s really easy to grab without realizing what it is. If that’s the case, you may need to finish it before your phasing clears up. Other end-game BfA content could also be interfering, as well as some of the Allied Race unlock questlines — such as the Kul Tiran one.

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