When I start up the game I always get the cinematics about the history of WoW since the sword stab. I see no options to disable it. All I can do is wait there and press escape. It is getting very annoying. How can I fix this?
That worked for the first try. Now it’s back to that cinematic again. Blizzard should actually fix this.
I have the exact same issue. I followed the steps in the provided link, deleted all add-ons and CurseForge, reset the UI completely, logged in, waited for a couple minutes, logged out/tried again, rinse and repeat a ton of times. I am so tired of seeing this stupid cinematic and its been this way for months. PLEASE fix this.
You know I was excited to come back to WoW after taking 6 months off. But it just seems like Blizzard doesn’t care about actual customer service. I remember when I could call them or they would call back about issues. Now it’s just form letters and nothing else. And yes… I did all the steps as well. I even uninstalled and reinstalled the game. I filled out a bug report… Guess what… No response. I mean if you can’t even get this working after all the time The War Within has been out, whey should I think you will make other things work right.
Just to clarify, a bug report is a one way message to developers and QA, you would not get a response.
I saw a post looking for bug reports though, not sure if a more permanent fix, fingers crossed with 11.1 releasing in 2 weeks.
If you need to understand why a ticket didn’t providd a fix, Customer Support has a different forum, somewher out there is a post about what a gm can and can’t help with, might help to understand?
The new patch didn’t fix this. There is just a new annoyance. Level 80 characters now see the new Undermined intro cinematic every time I log in to them. So my level 70s are free of the annoyance until they turn 80. Common thread seems to be people who had a long hiatus from the game.
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