Can't see Rell Nightwind by SW Keep

I'm trying to do the quest line that leads up to the quest "The Silence", which ultimately starts with the quest "The King's Command". I'm unable to get past this quest after the cutscene with Varian. 
I've already done the story line and gotten the loremaster achievement on the character I'm currently trying to do this quest line on. I'm also level 70 and unable to do Chromie time on said character. How do I fix this? *Is* there a way to fix this? Rell Nightwind is totally phased out!