Can't manually log in

[Elorael-remulos]

Every time I try to manually log in with username/password/authenticator on two different PCs I get the error:

You have been disconnected (WOW51900314)

immediately after entering my details.

Using the Battle.Net app works fine. HOWEVER you can only be logged into the Battle.Net app on one PC at a time, so every time I want to log into a different PC I have to kick the app off on the first PC.

This happens in both WoW TBC and in WoW Shadowlands, so it’s not a specific installation issue. For a while, one of my TBC installs was working fine, but I had to make an account change which has logged it out of the authenticated token so now both PCs are doing it for TBC, and both were always doing it for Shadowlands.

What is the fix here? Why isn’t manual log in allowed any more?

[Mahndarb-feathermoon]

Identical situation here. I can log in via battle.net app, but for hardware reasons I have to use the wow.exe route.

[Darthvixen-terokkar (Darthvixen)]

been happening to me since just after Wednesday daily reset. only difference between today and yesterday is that the launcher now loads news, whereas yesterday it just showed a ‘something went wrong’ error page

[Elorael-remulos]

Authenicator Code Request

Hey everyone, We’ve gotten a lot of reports of this and have the developers looking into it. The info I see mentions this only happens if the Battle.net application is bypassed and the account has an authenticator attached. The workaround is to launch via the Battle.net application, using a manual code to log in, or remove the authenticator. Removing security may not be desired or advised to do, but I had to call out everything we’ve seen working. I don’t have an ETA on when a fix will be appl…