Cant login, Same issue as Tuesday BLZ51901016

Support Technical Support
1

As was a massive issue on tuesday, I once again cannot login. The client says connecting, and then instantly disconnects. On tuesday I was able to use the Cache fix, and get into the game. --I was also able to play Wednesday as well. But now the problem is back, and the Cache fix does NOT work.

TRACEROUTE:
traceroute to 96.28.174.129 (96.28.174.129), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  2.229 ms  2.192 ms  2.193 ms
 2  24.105.18.2 (24.105.18.2)  3.968 ms  3.985 ms  3.988 ms
 3  137.221.105.10 (137.221.105.10)  3.977 ms  3.979 ms  3.980 ms
 4  137.221.66.20 (137.221.66.20)  2.879 ms  2.902 ms  2.904 ms
 5  137.221.83.84 (137.221.83.84)  476.475 ms  476.565 ms  476.575 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  36.670 ms  36.733 ms  36.746 ms
 8  ae34.pr1.lax10.tbone.rr.com (66.109.9.160)  14.253 ms  11.086 ms  11.081 ms
 9  66.109.5.134 (66.109.5.134)  48.943 ms  45.400 ms  45.400 ms
10  bu-ether16.chctilwc00w-bcr00.tbone.rr.com (66.109.6.226)  56.446 ms  69.259 ms  69.396 ms
11  be1.clmkohpe01r.midwest.rr.com (66.109.6.69)  55.498 ms  56.547 ms  56.577 ms
12  be1.lsvmkyzo01r.midwest.rr.com (65.189.140.163)  66.734 ms  67.304 ms  67.278 ms
13  be1.lsvnkyfb02h.midwest.rr.com (65.29.31.27)  63.492 ms  63.459 ms  63.348 ms
14  74.128.8.30 (74.128.8.30)  72.824 ms  72.879 ms  73.817 ms
15  * * *


11/12/2020 01:09:43 UTC
--------------------

PING:
PING 96.28.174.129 (96.28.174.129) 56(84) bytes of data.

--- 96.28.174.129 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



11/12/2020 01:09:43 UTC
--------------------

MTR:
Start: Fri Dec 11 01:09:44 2020 Blizzard  1.|-- Blizzard                               0.0%    10    0.4   0.6   0.4   1.1   0.0
  2.|-- 24.105.18.2                                0.0%    10    1.4   2.1   0.6   7.9   2.4
  3.|-- 137.221.105.10                             0.0%    10    1.0   1.6   0.7   7.6   2.1
  4.|-- 137.221.66.20                              0.0%    10    0.8   1.6   0.6   9.8   2.8
  5.|-- 137.221.83.84                              0.0%    10  1679. 953.7 383.1 1679. 446.7
  6.|-- ???                                       100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.68.32                              0.0%    10    6.3   9.8   5.9  42.2  11.4
  8.|-- ae34.pr1.lax10.tbone.rr.com                0.0%    10    5.7   7.8   5.6  26.8   6.6
  9.|-- 66.109.5.134                               0.0%    10   47.9  48.4  45.3  52.1   2.0
 10.|-- bu-ether16.chctilwc00w-bcr00.tbone.rr.com  0.0%    10   45.3  45.6  45.3  46.4   0.0
 11.|-- be1.clmkohpe01r.midwest.rr.com             0.0%    10   60.8  58.9  54.7  61.3   2.4
 12.|-- be1.lsvmkyzo01r.midwest.rr.com             0.0%    10   69.0  67.6  63.7  70.7   2.0
 13.|-- be1.lsvnkyfb02h.midwest.rr.com             0.0%    10   63.7  63.6  63.4  64.1   0.0
 14.|-- 74.128.8.30                                0.0%    10   72.7  73.1  72.7  74.1   0.0
 15.|-- ???                                       100.0    10    0.0   0.0   0.0   0.0   0.0


11/12/2020 01:09:43 UTC
--------------------
1 Like
2

Bump. Still cant login, still 100% packet loss on Blizzards side of the Tracert

3

12 days since i cant log into game done everything and nothing changes keeps disconnecting me with the error WOW51900328.My subscribe is ending in 30h and i dont know what to do.If anyone from Blizz team reading this pls help or tell me what to do?

4

I discovered today that Blizzard is outright stopping connections from people who have Astrill VPN installed on their computer, whether or not the app is running.

It is an INCREDIBLE OVERREACH, and completely absurd! Uninstalling the app instantly allows you to connect to the server, which is none of blizzards business!

5

Further proof that blizzard is intentionally denying connections to certain players, and monitoring what they have on their PCs.

https://eu.forums.blizzard.com/en/wow/t/connection-issues/84166