I cannot login with the toon Radora on my account. It’s the only character giving me problems (all the other toons at different levels work fine, no issues there). Note that the error was on the weekend, I was hoping that the reset would help, but no (not related to Shadowlands launch).
I have already deleted the cache and the wtf folder… No change. I even deleted that toon cache, also no change.
The last thing I remember on that toon was doing a quest activating Mother, even I had done that before. After that I was supposed to go outside to Sillithus, then I got a disconnect. Looks like my toon is stuck there.
Please help me solve this issue.
Use the stuck character self service on the website.
This type of problem can be resolved most of the time with our character move tool.