Cant log into server. " incompatible "

Support Technical Support
1

idk what happened but i cant log into any of the servers. they all show " incompatible "

3 Likes
2

My friend here just had that issue. He did a scan and repair, it updated, then closed the launcher and re-opened and it updated again. The correct version should read 11.0.2.56513 hopefully that works for you also

3 Likes
3

interesting! mine is showing 56416. ill give it a shot

4

I updated. I hit play. Nothing. I rebooted. I ran battlenet. I was already updated. I hit play. Nothing. I saw my friends online playing. I saw something about connecting… but no matter how clean the start up, the game will not start. And at 4 AM last night, it started fine. Pretty sure it’s them.

5

Thank you for the info.

Definitely seems to me that the devs need to fix the problem BEFORE it breaks installations. I jumped through those hoops during pre-release to no avail. I sure hope I don’t have to do that again.

But seriously thank you. Most helpful reply I’ve seen for this issue that goes back to 2020.

1 Like
6

Mine reads 11.0.2.56513, and when I hit play, it does nothing.

1 Like
7

that fixed it for me! love you!

2 Likes
8

yeah this is ridiculous. It’s gonna take me at least a hour to scan and repair my game. Hope that fixes it.

9

Same issue happened to me, and survived all of these things:

  • Simple quit of Battle.net app (should check for update on relaunch, did not)
  • “Forced” update via cogwheel menu next to “Play” button (says current version is up to date, which it is not, at 11.0.2.56416), then quit app
  • Scan and repair, which, once completed, said it was updating but client version after this update was still 11.0.2.56416, then quit app
  • Complete uninstall and reinstall of WOW through Battle.net app. Client version still listed at 11.0.2.56416, then quit app
  • Tried one last time to force update through cogwheel, which again said client was up to date at 11.0.2.56416
1 Like
10

Since you did all that… Above.

Try the Beta button in Battle.net

I know they have not worked on beta since Microsoft bought Blizzard, but the beta is still in Battle.net…
If it picks up the update it is worth a try… If not. You can switch back after it jogs your system into updating.
Also turn off the Auto update in battle.net

Good luck.

11

I’m having this issue too. I scanned and repaired and that did not work.

1 Like
12

Currently stuck in this loop. Client is stuck on 11.0.2.56416, and can’t download the correct patch which is 11.0.2.56513…

13

nvm it works now, I got 2 new updates and everything is great :slight_smile:

2 Likes
14

Having this problem this morning since the Tuesday reset. Unfortunately I don’t have the scan / repair option available. I guess the only strategy left is to uninstall.

15

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.