Can't log in

When I try to open Battle.net, I keep getting pushed through an endless cycle of “Your login credentials have expired.” And when I put them in, it asks me to accept terms and then says it’s expired again.

Anyone else dealing with this?

6 Likes

I am getting this with bnet based apps.

fully close the app with the ctrl and delete and see if that works out
if not repeat step one and reset the comp

I don’t know if this was the trick or not, but for me I unchecked “Keep me logged in” and it got me through

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Doesn’t and seems borked. Though curious now, what exactly did they change in the Eula that wasn’t there before?

nope, not for me

yeah, it’s happening to me now also. Just getting recycled agreeing then it says failed. Zzzzzzz

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Also try this from the support article:

  1. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

Edit: it seems Nui’s method is also working:

And here’s the steps from this article that people can’t get to:

Same even on there website wont let me log in

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They are having issues. It’s posted on the Bnet launcher you can’t log into lol.

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when i click that it brings me to the TOS page that i cant get past.

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Not much and it tends to come down to legal stuff for other regions mostly.

Credit Bluspacecow (Tech MVP)

ok have confirmed other then minor formatting changes , 2 URLs updated and instance of a fairly minor grammer change dealing with conflicts between user agreements here is the only change

FOR INDIVIDUALS BASED IN THE EUROPEAN ECONOMIC AREA: As an integral part of its End User License Agreement (EULA), Microsoft agrees to allow Consumers to play, solely for their personal use, Eligible Games on a Streaming Service on any device that they own, as defined in and pursuant to the Commitments entered into by Microsoft and made legally binding by the European Commission in its decision under Article 8(2) of Regulation (EC) 139/2004 in case M.10646 – Microsoft/Activision Blizzard. See https://www.xbox.com/en-US/legal/activision-blizzard-cloud-game-streaming-eu https://www.xbox.com/en-US/legal/activision-blizzard-cloud-game-streaming-eu.

Xbox.com

Activision Blizzard Cloud Game Streaming in the EEA | Xbox

Learn about Activision Blizzard cloud game streaming in the European Economic Area.

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P.S. Blizz is working on the login issues. It is not just WoW, it is all games/launcher stuff.

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does anyone know where this folder is on our hard/sd/drives?
the lonk we cant access

Click the link in her post. It has the directions for you, including how to navigate to the proper location.

I don’t know if it will help or not, but that is how you would do it if you try it.

yes very annoying! I’ve done everything they say and still can’t get in!

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Weird. Let me fix!

I apparently need to fix the link. One moment.

Edit: should be fixed now!

The link takes me to another looping page asking me to accept the terms of service, glorious lol.

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This worked for me! TY

link requires a log into b-net, which i/we can’t
it’s ok we just wait it out, (unless those who have commitments :frowning: )

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Look at this thread.

Try Arkathus’s method and it should work. It worked for me and others.

2 Likes