Can't drag/drop to replace frozen item in Trader's Post

Support Bug Report
1

EDIT: Hey, thanks to SoNotAFurry below for pointing out that this has been fixed now. You can drag the new thing you want to freeze to the big button at the bottom. Thanks, Blizzard! Better late than never. :slight_smile:

Hello! This post: https://us.battle.net/support/en/article/331360 claims that to replace a frozen item in the Trading Post, you can drag/drop some other item on top of it. This doesn’t work for me.

Repro steps:

  1. Months ago, I froze the “Frozen Shadow” 1-hander. Now I want to freeze Cindermane Charger instead.
  2. Disable all addons
  3. Talk to Wilder Seabraid to open the trading post, click the CC icon and drag it onto the FS icon. Release the mouse.

Expect: Should replace the FS
Actual: FS stays in that slot

Note: After trying this, right-click to release the CC icon. Now I can’t pick up the CC icon or any other icon in the list for this month. Closing the window and talking to the NPC again lets me pick up the icon again.

Note: I haven’t purchased the FS.

Note: Let us note the irony that “Frozen Shadow” can’t be unfrozen.

2 Likes
2

This has been broken since month 1. I bought the item and it’s still frozen there.

2 Likes
3

Everything in this post is happening to me.

2 Likes
4

Drag it to the large image at THE BOTTOM! Not drag and drop on the top on.

1 Like
5

Hey cool! I’m pretty sure this is a new fix. Thanks for pointing it out.