System->Support brings up the dialog frame and then an endless spinning gold arrow, it never, ever manages to load the page.
Happening on 2 PCs (one that hasn’t been played on for 2-3 years and needed to be fully patched before using), 2 different ISPs (different routers, different internet routing) both PCs tried on both ISPs so it’s nothing to do with ‘my end’ or my internet connections, what do I do to fix it?