Cannot Take Specific Class Talent

It is now March, and my elemental shaman’s talent tree is completely bugged. I logged on today to find many icons on my action bar replaced with the black “?” icon. I cannot change or reset my talents; either I get “ERR-INTERNAL_ERROR” in red across the screen, or nothing at all happens.

Cannot reset talents. Cannot import talents. Cannot load the starter build. My shaman is now unplayable.

[Update] The online bug support system says “We have received multiple reports of this issue and can confirm it is not working as intended. Currently, we do not have a workaround or resolution that can be provided. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue.” This was posted last November.

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