I cant see /1 or /3 channels in zones only in city’s im not sure what is going on but its only two characters.
Yes I have done this https://us.battle.net/support/en/article/9738 does not work
and I have tried to reset my user interface
It does not work nothing is happening when I do /join General
can someone help?
Looking for group is only one showing up and every other channel is grayed out but that one
So you tried this?
yes…I said already lol
Are you able to take a screen shot of it and post it here? You can upload it to a site like https://imgur.com/ and then just paste the link to the image here.
If you’re not able to post links yet, then you can put a ` on each side of the url and it should work.
Oh ok, but what am i taking a screenshot of?
I was hoping to see your screen and the spot where you mentioned the other channels being greyed out.
still wont let me post links here so i cant.
You just have to put a ` on the front and end, you end up with this:
http://imgur.com/mylink
https://prnt.sc/po0o7e
I wonder if this has to do with the location of the character and not your UI. I can’t tell where your character is in that image, but for example, when I move my character to a class hall the option for Local Defense gets greyed out.
Have you checked in a major city by chance?
well thats what it always looks like but when im in major city it is not grayed out
In that case I’d give the Full UI Reset another go. In that image you can see that you still have addons, so a Full UI Reset hasn’t been done as you’d be a completely stock UI with no addons.
yes cause i turn them back on since the ui reset did not help
You mean that you re-install them right? Because a proper reset removes them completely. It doesn’t mean just disabling them temporarily.
If you’ve followed the instructions for a full reset, then I’m stumped. Hopefully someone else here in Tech Support might have another idea.
Hey Zanros,
What Zungar posted above me sounds like it’s probably the issue here. Drakuloth’s post has a list of the known affected zones.
If your General and LocalDefense works in other parts of the game but just not in those zones, that’s a bug.