Cannot restore disenchanted upgraded crafted item

Disenchanting an item that was upgraded with a titan matrix causes the page in the item restoration service its on to display blank. My first page in the item restoration service was blank. The first page finally appeared After Disenchanting more items but now my 2nd page is now blank. This leads me to believe that a page will come up blank if the page contains an item that cannot be displayed for some reason like my Titan Matrix IV upgraded Surveyor’s Seasoned Hood. I cannot recover my item because the page containing the item becomes blank in the item restoration service.