Cannot log into my account

Fattroll-nesingwary · May 29, 2020, 11:38pm

hi can someone tell me why I cant login tp my wow account linked to this char … thanks

Darthwraith-blackhand · May 29, 2020, 11:39pm

What error message are u getting.

Amaelalin-cenarion-circle · May 29, 2020, 11:40pm

You’ll need to provide more information.

Are you receiving an error message? Which troubleshooting steps have you tried?

Fattroll-nesingwary · May 29, 2020, 11:42pm

error BLZ51901016

Darthwraith-blackhand · May 29, 2020, 11:44pm

Well theres 2 possibilities at least from google your computer is outa date and can no longer run wow or your having connection issues.

Fattroll-nesingwary · May 29, 2020, 11:45pm

im a computer tech engineer and my computer is tiptop

Kozzae-doomhammer · May 29, 2020, 11:46pm

Not an account issue.

Fattroll-nesingwary · May 30, 2020, 12:49am

this is the other code I get BLZBNTBNA00000A8D

Ästrid-myzrael · May 30, 2020, 1:09am

I’m having this exact same issue, it resolved a few hours at first, today has been hell. I can’t log into battle, therefore, I can’t play any Blizzard Game.

Fattroll-nesingwary · May 30, 2020, 1:21am

my family plays on one battlenet with wow diablo etc no one can log inot the US account at all but I can log into the EU account tho

Caterpepi · May 31, 2020, 12:46am

There is currently a known issue with Telmex at the moment. It looks like both of you are currently on Telmex. Here’s the main thread where we’re updating on the issue with Telmex.