Cannot launch the app...solved it

[Tungdill-wyrmrest-accord]

I got it solved.

[Nasha-turalyon]

Same issue, followed several blizzard steps which also include uninstall and reinstall battle.net. I’m not stuck at 45% installing for last 10 minutes.

Something is going on, I guess I should have just waited, but haven’t been around for a few days and was excited to start playing!

[Koraszdormu-moon-guard]

Me, on an hour ago: No problem. But time to get off and take a break.

Me, trying to get on now: Having the same issue.

Something is borked on Blizz’s end.

[Squizzed-sargeras]

same issue here, battle net launcher was giving agent error. reinstalled like blizzard said and now i’m stuck at 45% reinstalling for 10 mins. annoyed.

[Serrade-area-52]

Same issue, tried reinstalling app also stuck at 45%.

[Rumiho-bleeding-hollow]

Also having this issue. Restarted PC and that didn’t solve the problem.

Just stuck with
‘Battle.net Update Agent went to sleep. Attempting to wake it up…’

[Grimhowler-dentarg]

having same problem to

[Bootleglenny-tichondrius]

Same problem

Started with Bnet trying to update wow and being stuck on “waiting” for 15+ minutes after clicking it.

Restarted my PC

now bnet wont even fully launch, no games listed, just that “Battle.net Update agent went to sleep” message

[Moonsorrøw-faerlina]

Same, cannot get past the BLZBNTBNA00000005 error. Been like this for 30 minutes but I was in the game without issues not even 2 hours ago…

[Teeil-blackhand]

Same issue.

I restarted the launcher once and it came back up and was able to get into WoW. Then I decided I wanted to try D4 PTR, so closed out of WoW and found that the launcher had automatically closed itself for some reason. Now I can’t get past the sleep error in the launcher.

Oh well, I’m exhausted and should probably go to sleep anyway.

[Djtyfighter-blood-furnace]

+1 for this.

WoW was stuck updating, so I decided to uninstall everything and now I can’t reinstall Battlenet.

[Blap-lone-wolf]

similar issue. Cant update

[Keslin-nesingwary]

Same issue here. It will not update. And no, forums bot, it was not “resolved” by someone stating they couldn’t find a fix.

[Amypand-dragonblight]

Yep, still stuck at 11:30PM Pacific Time. Sounds like most folks are on PCs; this is a Mac. I have WoW on my Windows laptop also but it’s busy with something else so I can’t try it there at the moment. I had the “Waiting on another update” problem, tried the standard fixes, and decided to try reinstalling Battle.net. Now it’s been stuck on “Updating Battle.net Update Agent… (45%)” for 20 minutes. And can someone explain why this topic is marked as solved and post #6 is the solution? It doesn’t really say anything like that unless I’m missing something. Oh, well, the kitchen needs cleaning anyway…

EDIT: Well, I solved my version of the problem, anyway. I deleted these: the Battle.net app from the Applications folder and the Battle.net folders in Users/{user}/Library/, Users/Shared/, and Users/Shared/Blizzard. Then the newly downloaded Battle.net installer app worked perfectly, and I’m back in Azeroth once again!