I need a little assistance. Last night when I finally had the time to play a little WoW I turned on the Battlenet launcher to allow it to patch for Tuesday 1/28. The program would not get past Fetching Encoding Table. I tried a couple of basic steps like disabling my antivirus & Firewall. Next, I tried to scan and repair my game (this worked last Tuesday with the same general issue) to no avail. Afterward, I decided to consult the mighty google and technical support forums and went through the following steps. I uninstalled the Battlenet app and rebooted my machine before installing Battlenet again. I uninstalled WoW (reboot etc.). I am currently sitting with my security settings lowered firewall, new ethernet cable jacked directly into the wall/modem (after a power cycle of both my router and FIOS Modem. My DxDiag is
Time of this report: 1/30/2020, 10:37:51
Machine name: PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.200102-1707)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 09/16/14 12:12:58 Ver: 04.06.05
Processor: Intel(R) Core™ i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: 32768MB RAM
Available OS Memory: 32716MB RAM
Page File: 7032MB used, 58397MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: NVIDIA GeForce GTX 960
Manufacturer: NVIDIA
Chip type: GeForce GTX 960
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1401&SUBSYS_29663842&REV_A1
Display Memory: 4095 MB
Dedicated Memory: 1960 MB
Shared Memory: 2135 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VE278
Monitor Id: ACI27F6
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 26.21.0014.4187 (English)
Driver Version: 26.21.14.4187
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/27/2019 22:49:00, 22096216 bytes
WHQL Logo’d: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5741-11CF-A94B-68091BC2D735}
Vendor ID: 0x10DE
Device ID: 0x1401
SubSys ID: 0x29663842
Revision ID: 0x00A1
Driver Strong Name: oem11.inf:NVIDIA_Devices.NTamd64.6.1:Section076:26.21.14.4187:pci\ven_10de&dev_1401
Rank Of Driver: 00E62001
Any help you folks can provide to get me past the Fetching encoding table bit would be greatly appreciated. Will check thread & respond as needed after work this evening.