Cannot find Balance of Power NPC anywhere

hi guys, I am currently playing an alt. I have done my class Order Campaign (which unlocked my second artifact skin), I have done Defending Azurewing Repose in Azsuna. However,

I do not see Image of Kalec anywhere. I have been searching for him in game and on online forums for days now I’m frustrated. He’s not in my order hall, he’s not in azsuna. I don’t even know if I already started the questline or not. If yes, how do I check my progress.

Do I have to go as far as to getting my class mount to begin Balance of Power? which is ok I just need to know what I have to do to unlock the questline. I reallyyyy want that 3rd tint for my Ashbringer. It’s so beautiful…

Any help would be much appreciated!

Can take a few days after completing Class Campaign before he appears with an orange ? on the map.

check comments here:
https://www.wowhead.com/quest=43533/balance-of-power#comments

Some people said that this quest is heavily bugged for alt. I need someone to confirm this, too.