Cannot Connect WITHOUT VPN

Support Technical Support
1

I’ll say this again in bold.

I cannot connect to any Battle.net client or app on either my computer or phone

WITHOUT a VPN

I am able to connect to the website, and I am able to log into the Battle.Net app without a VPN but it just says I am Offline with a error code for a generic “check if you have internet” message.

When I try to bypass the Battle.net Client and log into WoW through the WoW client it doesn’t connect and gives another generic message. I also cannot open the Battle.net App on my phone when connected to my network.

When I enable a VPN and try, everything works just fine. No issues.

I have restarted my computer. I have reinstalled all apps and updated/reset/restarted my router and windows firewall. I have added Battle.net and other applications as an exemption in windows firewall.

I have no idea what is going or how to fix it, google has been useless for years, please help.

2

Contact your isp. They’re not going to need to check your connection to their service, you know it’s working.

Instead ask them to check their peering to Blizzard.

Hopefully it’s only temporary

2 Likes
3

Thanks, I’ll give that a try. Luckily my ISP is smaller so it’s a good chance it’s temporary somehow and the call will be quick.