In some of the cases it very well could be a video ram issue for example my son got a new monitor we went from 1440p to 4K and his computer started crashing when I went to check why it was crashing I spent hours updating drivers updating windows checking for errors in Windows and then I remembered back to the three gig GTX 1060 that as soon as their video memory capped the game would crash .
so I started checking my son’s video RAM and sure enough at 4K at the settings he had it on it was capping his video around and every time it did the game would crash reset his resolution back down to 1440p on his new monitor and the crashes stopped
when I’m playing the game at the resolution and the settings I play at the game uses about 12 gigs of video RAM and spikes well beyond 12 gigs in certain areas of the new content your video card only has 6 gigs of RAM while it meets the minimum requirement for the game minimum does not mean that you can play with your settings very high I would bet that if you dropped your settings low enough the game would stop crashing and I’m pretty sure this goes for a lot of people.
And a lot of people are saying the same thing when they drop their video settings down The game stops crashing.
I am not saturating my Video RAM I only play 1080p and know how to monitor my resources. The direct x 11 memory leak issue happens on 100% of MAC OS and some Windows as well as per other threads on the memory leak issue for dx 11. The point is I would be using DX12 if it didn’t constantly crash my transmog window, my wow shop and my appearance collections tab. The only reason I know dx11 memory leaks is because the transmog bug crashes me so often I have to change to dx11 many times a week to fix my transmogs. This is pathetic on blizzard’s behalf.
Or there is, like using the same background softwares and settings, that they aren’t correctly reporting. If this were an actual widespread issue, these kinds of threads would have thousands of unique posters. Instead, this thread has the same couple dozen people bumping it for the most part and of the 5.2k views that it’s currently at, it’s probably the same 500 people that have viewed it an average of ten times each.
I am getting this on my 13600k and 3070ti. Yesterday I had my brother’s computer over and it happened on his 10600 with 1060. Completely different set up and add ons etc. I changed out his 1060 for a 2060 and it still happened. Maybe not everyone but obviously widespread enough. Months and months of no blizzard address or fix. It’s disappointing. I expect this from a stuggling game/developer. Not blizzard.
Look I’ve been playing pc games for 30 years and know my way around computers. All I’m saying is there is an obvious fairly widespread issue here. Maybe not everyone but obviously an issue. I’m totally onboard that it might not be a blizzard issue but I feel they should have communicated about it by now, even if it was just a “we know about it and are /have investigated and and we believe it is in so and so hands.” I also think there are way too many people in this thread trying to blame on it add/ons or settings or try this try that and they are just plain wrong.
My point exactly in your reply. “Did you use DDU” “Try Nvidia forums for workaround” Welcome to 6 months ago or whenever that was, when it started right at patch like it did for practically everyone else. Like 2 days after I started see it happen and I looked in the forums there were plenty of brand new posts about the exact same issue.
There are also people in my guild who get it who I know as a fact don’t post about it. My bet is that for many people its annoying but not that game breaking so they aren’t posting. Guaranteed this isn’t a add-on or setting issue.
If you’ve made absolutely sure that no other processes are using hardware acceleration or overlays:
Start menu->Graphics settings->Advanced graphics settings->Ensure “Hardware-Accelerated GPU Scheduling” is enabled and also make sure that “Optimizations for windowed games” is enabled
Then locate your wow.exe (not world of warcraft launcher.exe, but the wow.exe located within the retail folder) and right click->properties->compatibility->uncheck disable fullscreen optimizations if it’s checked. Also make sure that no other compatibility options are checked or modified in that tab. A lot of old placebo guides would have people set a game to use windows 7 compatibility mode(to disable FSO/MPO for supposed performance gains)
Reboot the PC and open the task manager. Right click on one of the columns and check “GPU engine” so that it shows up as a new column. Click that new column to sort by it (click twice so that the arrow points downward). You should pretty much ONLY see desktop window manager, windows explorer and sometimes random windows related processes for a split second. If you see anything else in that list, close out of it or select it and right click->end task.
If you have any RGB/keyboard+mouse mal… I mean bloatwares on your PC, they’ll likely restart their processes after some fixed amount of time. So wait a handful of minutes and check that list in the task manager again. If they did, you might need to open the services tool and stop+disable them.
After you’ve ensured that all of that is done, then try retesting the game.
If that doesn’t work, then you’re likely need to do a DDU uninstall+reinstall of the GPU drivers.
There are a few other potential things that can interfere with things, namely things like security softwares, so if you’re using a non-windows defender suite, you’re on your own.
Ok, I think I have some idea of what is going on. It’s having issues loading textures/graphics. I don’t know if this is specific to 4 gigs of memory video cards like mine or not (Nvidia 1050ti).
I usually have the settings maxed out including textures. Never have had a problem with this before. Then it got jacked up months ago. My graphics would reload, a LOT. My screen would hang and I would get green polys and I would have to wait for the graphics to load in. This ONLY happened in wow. I changed graphics driver, disabled addons, every trick somebody recommended, etc… No joy…
Then on a hunch I wondered if it might have to do with how the game is loading graphics and I changed the texture settings detail down to the middle setting. Boom! Reloading was gone although it will still lag when I get into an new area, etc. I’ve played for days now without it hanging, green polys, and watching graphics load in.
My wife’s World of Warcraft game was hanging and getting green polys also. Changed this same setting and poof, she was now fixed.
If this is what is happening, what the hell changed. Why hasn’t anybody at blizz been able to fix it??? How long has this been going on…!
For a while now, other post recommended going back to drivers from February, but if I had to put a finger on it was probably may/june when drivers for Dune were released.
I went back to those drivers. Hell, I changed to an older driver on my hard drive. I tend to hang on to old drivers. Out of laziness, not preparedness. It fixed NOTHING.
This reminds me of a networking issue Blizz had not long ago. There was some jerk telling people they needed a pristine fiber network connection with the ends polished by the gods themselves otherwise you’d disconnect. Even dissed the Starlink people. Funny thing is this network connectivity issue started with a patch and also disappeared with a patch. Perhaps princess moonbeam blew a sparkly breath into the air between my starlink dish and the sats because BOOM, went away as quick as it started when I patched.
Concerning the above mentioned network buggery I’ve worked as a Network Admin/Systems Admin most of my life and got pretty decent troubleshooting network issues. I had trees cut down for the starlink so no obstructions. My starlink connection is cleaner than the Comcast connection I had years ago (Comcast would occasionally drop packets). Traced the problem to one of Comcast’s routers.
Anyway… Fix this graphics mess! I have hardly even played for months because of this until recently when I changed the textures. Blizz gonna pay me for all of my lost game time. I pay yearly and this really has had me ticked off.
As far as people not reporting on it I “WAITED” through patches for a couple months before I said anything. Most people won’t say anything. Just like most people don’t leave Amazon reviews, etc. I bet way more people are experiencing this than just the people here.
I’m pretty vocal and I waited a couple months. This is very likely a BIG problem that is festering away under Blizz’s nose.
Save a DXDIAG report, post it on pastebin and link it here (with the text still selected, click the </> button or press ctrl+e so that it looks like this)
I was hoping the new Windows update would solve this issue but it hasn’t. It seems that if you alt+tab for long enough while WoW is open there is a very big chance that the game will freeze up and rerender everything.
This has been happening for months now and at least anecdotally from trade chat it seems to be an extremely widespread issue. Some people say this is related to DX12 but I don’t really know.
Why hasn’t there been an official comment given by Blizzard?