Can we fix shop mogs disappearing already please?

The other one that needs fixed is the ‘Faction transfer guild’ where the guild, and the GM get stuck in limbo for months or even a year+ unable to access the guild or that specific char. It’s wild to me some of the stuff I’ve seen posts about this expansion that just makes me think “No way that would happen” But it does.

After the whole Exile’s Reach, just delete and remake your character if it gets stuck in a disconnect loop being an ENTIRE support article instead of the bug being fixed year+ later it seems quite silly.

Just wanted to confirm that this is still an issue one month later. I’ve submitted a ticket to Blizzard CS regarding the issue and it’s unfortunate to see this problem is impacting so many others. It’s a bit hard to swallow the ‘difficult to fix’ reasoning however; when similar systems that control login flow, entitlements and game time (subscription billing) always seem to work without fail. I can’t help but feel that this is on the backburner because it’s only impacting people who have already parted with there money, and not those who are yet to pay. I don’t think it’s unfair to say that 2 years on - this is simply unacceptable.