There is a Bug where players may not be able to loot Archaeology Fragments for the Warlords of Draenor Ogre, Arakkoa, and Draenor Clans Archaeology projects.
Stage 1 of this bug is that you can get Archaeology Fragments from the WOD garrison missions, you can keep getting them to the Fragment cap. Yet, when you get fragments this way it doesn’t unlock/reveal section of artifact fragments in the “current artifact menu.” To reveal the current artifact, you actually have to go to a digsite and find just one thing and loot fragments that way.
Stage 2 is when players have done garrison missions so much that they reach the archaeology fragment cap. Takes awhile, but given how auto-pilot garrison missions across multiple characters is, it is probably a not to uncommon scenario. When in this state, at 250/250 fragments, you can go to a relevant digsite and find a find, but you won’t be able to loot the archaeology fragments. Because you can’t loot the fragments you can’t discover the project, and because you can discover the project you can’t spend your capped fragments. Which means you can’t loot the archaeology fragments or use them in anyway.
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It is on the player to avoid this problem. If you do get stuck, submit a ticket and the GM can have some of your fragments removed and mailed back to you. Then go and actually do some Archaeology and unlock the race you need.
This is not on the player, this is a bug. This is a bug report forum.
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I have the same issue.
How do you even open a ticket for something like that?
There are so few options in the open a ticket list.
Been a while since I had to open a ticket. It changed a lot.
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This is still an issue. I tried submitting a ticket and they just sent me a response with a link to game FAQs 4 days after submitting the ticket, I had to reopen the ticket. I have numerous characters with this issue, and it’s going to be a pain to submit all of them and get it fixed on all of them. Tickets are horrible and very clunky to use now adays.
The year is 2024, this still is a bug/issue. I can’t complete any digsites on some of my characters because draenor clans is unlearned and capped at 250/250. I have Arakkoa, and Ogre, but the draenor clans is seemingly unobtainable. I most likely received the 250 from garrison missions without paying attention. I went out and did several dozen digs with nothing lootable to learn the missing draenor clans. I now only have draenor clans dig sites, completely pointless to continue archeology on that character. Please fix, I keep submiting tickets and they just get delayed, It is going on two weeks!
UPDATE: Don’t exhaust yourself trying to figure it out, use another character, warbands have made everything account wide.
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I also ran into this issue with ogre archaeology fragments - this character is at the fragments cap but I’m guessing she never went to a digsite, because the ogre faction is grayed out in the archaeology window. I can’t solve any artifacts, I can’t loot new fragments, I’m just stuck.
I asked for help via the support system and they told me to reset stuff on the client side. When that didn’t work they told me to get help elsewhere, such as these forums. But now on the forums it looks like only support can fix this. Am I just SOL?
Yes I did everything possible, pretty much left in the dark. Tickets just get dropped with the response, “We are experiencing large number of support tickets…” Then sends me a link else where. I recommend just farming on another character,
use the “need more help” option.
this is something which needs GM assistance.
I’m sorry. It’s on the player to avoid a bug that they were unaware of? Yeesh!