It seems nowadays, Blizzard never answers to feedback. I’m not asking for a response to every little bit of feedback. But I expect a response and an explanation to issues that are very clearly shared by the vast majority of the community. For example, 95% of the community agrees on PVP vendors yet Blizzard refuses to listen. At the very least, a blue should explain on their behalf why they disagree with us, why do they disagree with PVP vendors.
Discussion about WoW issues go both ways. We provide feedback, you respond. Simple as that. There are many other issues vastly shared by the community like the new seasonal affix, still no response on that and we are very close to 8.2 release (they announced season was ending soon).
This is all very concerning.
EDIT: I just found Blizzard response to PVP vendors, which was like 4 months ago. My bad. But the point remains, there has been more discussions about PVP vendors within the community after that, people kept pointing out in various threads why they didn’t like it and why they disagreed with blizzard’s philosophy. The survey that resulted in 95% of players wanting PVP Vendors was made after their response.
Every few months they flog themselves and say they need to do better about communicating. Then they actually do WORSE.
Like the OP said, the vast majority of us don’t expect a response to every morsel of feedback. And some feedback isn’t worth acknowledging. But SOME kind of honest communication would be great.
Would this require our feedback to be honest as well? Such as the OP stating they want communication on why something happened…yet there clearly has already been?
They don’t want two-way communication with their customers. They want to decide on a Grand Scheme ™ and then have their customers follow it.
And they don’t explain their philosophy because if they did then people would be even more frustrated than they are.
For example: PvP vendors - Blizzard wants to control the exact pace and order in which players gear up in PvP. That’s it. Don’t expect them to say that though.
How do they come up with these Grand Schemes? Only Blizzard knows for sure, but since they don’t listen to customers then my money is on a healthy dose of “death by data” and a lack of confidence in their systems to hold customers long-term.
Tell me if I’m wrong because I might be, but wasn’t their main reason they got rid of vendors was that they didn’t want players picking their next piece of gear themselves? That they like the RNG system more.
To me, that doesn’t sound like bs but it’s what they really think.
What they said, from what I remember (it has been a while):
-Players couldn’t locate pvp vendors and/or didn’t know they existed.
-Players purchased the wrong items from the vendors, so this change was to help alleviate that.
I don’t recall them ever admitting to wanting to slow the pacing of gearing via pvp, I could be wrong though. My feeling is that they didn’t actually confirm that blatantly but that it was obviously the intention.
Ion hozzikostas or however you spell his name, basically said players would get confused trying to locate gear in the pvp vendor. Basically if you’re at a grocery store make sure to bring him so he can choose our food for us cause we will get confused apparently.
Yeah aside from the fact that they fired all their customer service people, the simple fact is narcissists don’t care that they are wrong and will actually get angry not change if they are proven wrong. Ion fires anyone that comes against his “perfect vision” so don’t expect any more discussion to be had from blizz’s end of things. The few CMs that are left are probably too scared to take player suggestions anymore since they just saw 2/3rds of their fellow workers tosssed out the door.
Exactly, too much fun. In fact it is so much fun that I am going to quit playing for the summer. This way I can do the more mundane things I wanted to do this year like visit family cross country, take in 2 or 3 block parties, go to a music festival or two and with those intermingle about half a dozen picnics and camping trips. Oh yes and I have been invited out to the lake to go jet skiing once. I have to tone in down, you see, because Blizzard fun is just too much anymore
Yeah lets devote an entire team dedicated to responding to every one who posts something someone else already has. And they should also devote a large team to responding n fine detail about their choices for every single action, and choice in the game. It could perhaps be a collectors edition gold trimmed super manual for all things so that those who want to know all the details can have it.
This is a great use of their resources, and I agree that it should be done.
You do know Op,that a philosophy isn’t set in stone.No ones philosophy every stayed the same over time it’s subjective to the change when it as reasons to change. If Blizzard were to keep it’s philosophy in the past all this we have today for good or worse wouldn’t have happened.