Right here, you can see Blizzard both listening and applying the feedback of forum posters. This was only 5 days ago.
And they are discussing the possibility of adding WoD style gearing back, which was covered in a Q&A on WoWhead.
This is too vague, can you specify here? People asked for years for player agency, stating that it would make WoW better, and Shadowlands brought to us an experience completely controlled by the choices of the player – via legendaries, covenants, etc.
They did listen. PVP vendors were begged for. And what did Shadowlands give us? PVP vendors. You can buy conduits from the conquest vendor too. You can gear entirely through PVP. Not only is it viable, but its optimal.
This is not a fact, it is an opinion.
The MDI is widely sucessful… it has over a million hits on Youtube.
I just don’t understand where your frustration is coming from. Blizzard is listening to feedback, they might not tailor the game to your personal whims, but they are listening to feedback.
Blizzard isn’t perfect, I challenge you to find me a corporation or game developer is. But they’re pretty damn good.