Burning Crusade Classic Realm Consolidation August 9

WoW Classic Cataclysm Classic Discussion
795

My update as of this morning after literally ALL of my characters have disappeared:

I understand your Burning Crusade characters were not transferred from Fairbanks to Sulfuras.

The realm consolidation was planned to take place over two weeks starting August 9. However due to unforeseen technical problems consolidation process has not yet been fully completed. Unfortunately I don’t have a new ETA I can share with you, so please keep an eye on our forums for any news ( https://us.forums.blizzard.com/en/wow/c/wow-classic/burning-crusade-classic-discussion/254 ). We apologize for the delay and any inconvenience caused by it.

If there are ever any other questions or concerns that you have for us, please don’t hesitate to let us know! We’re always more than happy to do what we can to help. Have a most excellent day. (*^∇^)ノ

Happy to help unless it’s to compensate me for the fact I can’t play (I haven’t been on in a LONG time and had no idea this was going on because I have a toddler and am working towards a master’s degree…) and now will be unable to play when WOTLK drops too? Nice. Just get to be behind because you decided to wait until right before an expansion to merge. Do better.

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796

The timing is unfortunate and I suspect the technical difficulties are stemming from retiring the cloning service (which moves undecided toons forward into the progression realms) compounded by the consolidation effort. My guess is that those two events should probably have been spaced a little further apart. Best of luck m8

797

When your characters are released, don’t forget what happened and how Blizz failed to gaf what any of you thought about it. Keep that account unsubbed until they compensate for their mess up.

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798

I’d say the greatest failure of the whole fiasco is in the communication department and on at least two separate counts. Notification for such drastic alterations needs to be sent out over email. A simple forum/twitter post isn’t sufficient for something that large-scale. Technical difficulties aren’t always predictable and sometimes yes they do persist for extended periods. Falling silent during those periods will not inspire confidence or reassure subscribers that they are being treated as valued customers.

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