So I have Band of the Eternal Defender and I am trying to swap it to band of the Eternal Sage via the quest. However, the quest is requesting that I turn in 75 gold and the Band of the Eternal…Champion. So I cannot swap my ring. I submitted an in game ticket and got this reponse:
Brydriita
Howdy dear Benjamin
Game Master Brydriita here at you service!
I see that you have the Band of the Eternal Defender and are trying to exchange it for the Band of the Eternal Sage. However, the NPC is prompting you for the quest Champion No More and is asking for the Band of the Eternal Champion, which you never took on this character. Due to this, you’re wondering if we can reset the quest prompt for you.
Although we completely understand this may not be the desirable answer you wished for, regrettably, we game masters are unable to swap or reverse quest items choices and cannot reset quest progress for players.
Once a quest item is chosen (even by accident), the choice is final and cannot be reversed.
Please keep in mind that if we were to make an exception for you, we would also have to do the same for every other player that requests them, which in turn would create unbalance within the game world; Every player decision and/or mistake would become inconsequential.
Ultimately, it would go against the intended gameplay experience that our developers work so hard to craft.
We really hope the Band of the Eternal Defender can be useful to you in your legendary adventures.
Thank you for your understanding, patience and dedication to World of Warcarft throughout the years. It is truly appreciated.
If you have any other questions or requests, do not hesitate to contact us.
Stay safe, all the best
GM Brydriita
Safe to say this GM does not understand my request and think’s I’m just asking them to give me a different quest reward rather than address that the quest is bugged.
Turns out with a trip down memory lane that I did take the Band of the Eternal Champion originally back when I was Retribution but when I swapped to Protection as my main spec I swapped the ring for the Band of the Eternal Defender as my Tank set was a bit weak at the time. Now I want to change the Defender ring to the Sage ring but the quest is asking me to turn in 75 gold and my Band of the Eternal Champion…which I don’t have…because I exchanged it. It SEEMS as if the quest is a big buggy and is stuck asking for a player’s initial choice from when they first did the whole quest chain up to exalted. If there is any GM or anyone who would address this issue please let me know as it would be unfortunate if I am hindered by a bug in a quest that should allow me to swap rings once at exalted. I could test this theory on my warrior who has the Champion ring and will never use it as I have out geared it already but what would be fantastic is for Blizzard to either fix the quest for simply remove the one Defender ring from my paladin’s bags and send me the Sage ring in the mail or something along that line. Customer support didn’t produce any results so I’m reaching out to the community, has anyone else encountered this issue?
Tastykaké - Pagle