BUG - Unable to link mounts in chat

Some time ago I noticed a bug in the chat of my main character Luttor-Gallywix (US), where when linking mounts directly from the collection, the link is replaced by a meaningless sequence of characters, and when sending in the conversation, an action /e is displayed in the chat with the words “Luttor says something incomprehensible”. However, the bug does not occur when linking any other item from the collections tab or the bag, ONLY from the mounts collection. As far as I know, this bug only occurs with this character, and if I think back, this has been happening for years, since the beginning of Dragonflight, and knowing that it has not been resolved only bothers me even more.

Steps I took to fix the error:

1.: I completely reset my interface and chat several times;
2.: I used the commands /console synchronizeConfig 0 and /console synchronizeSettings 0;
3.: I repaired the game files several times for this and other reasons;
4.: I reinstalled the game several times for this and other reasons;
5.: I followed the support recommendations to make the chat interactive and vice-versa, but the problem persisted;
6.: I gathered information from several Wow forums and reddits where several people with this problem tried the same steps but reported that the only solution was to use the “ObiMount” addon.

I contacted support twice. The first time, the GM didn’t even bother to understand what my ticket was about. The second time, another GM asked me to report the bug via the forum. Isn’t there an official solution ready or at least on the way for this bug so that we don’t have to resort to the efforts of the community itself regarding small bugs that affect both quality of life and game, such as the guild achievement spam bug that has been significantly affecting the game’s performance since July/24?

(Sorry for my English, if there are any mistakes. I didn’t have time at the moment, so I used Google Translate, as I was recommended to post it here on the US forum.)

Having this issue too. Tried everything you mentioned and looked through previous threads for other ‘resolutions’. There are none. This is a bug that has to be fixed.

Well it wasn’t working for all my characters and recently only this character (my main) can’t link mounts, the others can.

I clear the reset the whole UI, and before even installing any addon, remains the same.

Instead of linking the mount I get this:

|Hmount:417888:113958:II\IOyII]IPoII^IP{II_IQUII`IQcIIaIQhIYQLfPIYSLgdIYTLglIYULgpIYVLgtIY]LhvIZPLpVIZQLp[IZRLpfIZSLpjIhe]ygIhfPdUIhgPddIhhPd[Ihi^pOIhjPd^IhkPdqIhlPd_IhuPfQIhwPfaIhxPfnIhyPfsIhzPftIh{PfyIiIPgKIiJPglIiKPgQIiLPg[IiMPg\IiNPg_IiOPg`IiP^RcIiQPj
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Also getting this issue on at least 2 of my characters. I can link Gear, Achievements, Pets, but not mounts. Incredibly frustrating and its only started happening since the latest reset.

I was getting this too, if you download ObiMount it will allow you to link mounts until Blizzard fixes it.

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Getting this weird bug too. Not sure when it started since I don’t link mounts often, but probably some time within this expac. I’d rather not have to download an addon to fix it and ObiMount doesn’t include the image, but I guess it’s better than nothing. Looks like there are threads about this years now and Blizzard has never fixed it.

I downloaded the addon you suggested and as you said you can’t see the icon, I may have found a way around it.

I linked a mount to test the addon and it worked perfectly aside from being able to view it, after checking the General chat settings the addon put the chat window back to Non-Interactive by default. After making it interactive I am not able to link my mounts and they are viewable when clicking it. Thank you for the addon suggestion and i hope this helps others who tried ObiMount and found they could not view it.