I’m currently playing a Rogue on the Legendary Dagger questline. After completing the 25-man Dragon Soul raid and defeating Madness of Deathwing, the loot chest disappeared immediately after we grabbed the epic items—leaving behind 8 Elementium Gem Clusters that I couldn’t loot.
I submitted a support ticket, and the Game Master suggested I post here due to an internal policy stating that “Customer Support cannot provide in-game services, products, or items.” They directed me to reach out to the development team here for assistance in addressing the issue and potentially restoring the missing clusters.
I would greatly appreciate any help in resolving this matter. Thank you for your time and consideration!