My mage was on 16/20 for this achievement; however, after the implementation of Warbands I am now showing that I am only at 1/20. After submitting a ticket, I was advised to open a post here to report the issue.
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Iām having the same issue
Same issue here.
I had to check and mine has also been reset to 1/20
Still has not been fixed.
1 month in. still not fixed
Wanted to take a break from the grind and work on this title today, and found all my progress gone. So it appears I am suffering from this bug too.