Broken Game

After near 20 years of this game, I am near ready to quit because the game is unplayable. It crashes several times a day. It has a memory leak that Blizzard will not even acknowledge. The achievements are broken, some not registering that they were done or being impossible to complete due to bugs in the game. Guild banks have items that are unable to be removed or moved to other tabs. Some characters cannot be logged into at all.

Hire back whatever coders you let go in the past to hire ones who work cheaper or do whatever it takes to FIX THIS BROKEN GAME!

Please bring back 24/7 PHONE Cust support
Please bring back GMs that answer tickets.
Please show you see customers as more than cash flow
We are sick of this nonsense.

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I suggest you submit ideas via the in-game suggestion tool. The support forums aren’t the place to do it and the devs rarely ever come here. The CS team has next to nothing to do with the development of the game.

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Keep this in mind: the game isnt broken for many other people. That means your computer has an issue causing this.

Did you try repairing the game files? Also you can try this line in an elevated command prompt to fix various parts of the file system:

dism /Online /Cleanup-Image /RestoreHealth && sfc /scannow && chkdsk c: /f /r

Keep in mind that the chkdsk part of this line will prompt for yes/no. If you type ‘y’, it will schedule to run upon next reboot and you wont be able to use windows or interrupt during the scan.

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Tried that. Noone responds or cares.

Computer is fine. In fact, both my PCs are fine. The game is broken.

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No crashing here, so my PC is Fine+ℱ, I guess.

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I doubt you know how to check if your computer is fine.

It’s not typically a two-way line of communication, nor are we entitled to that. One-way is better than no-way.

As Eninya said though, it’s not crashing for most people. I played a few hours or more after that patch and didn’t have any issues, even with 100000000 people near the event world bosses. No signs of any memory leaking.

As for the rest of it, might be issues with your client.

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keep in mind alot of people are having issues so it more likely not op computer . The problems started with patch for event and blizzard has not responded either why or how it is going to be fixed .

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No, they really aren’t. When there’s an actual widespread issues, you’ll see threads with hundreds of posts and tens of thousands of views; within a very short amount of time. This seems to only be affecting a small percentage of players, so it’s likely some common variable you guys are all sharing in common.

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This forum is only for troubleshooting — usually with other players — and not a place for submitting feedback or complaints. Those methods were not sustainable, that’s why no gaming company is operating like that.

It does seem to be a very small, yet vocal, percentage of players experiencing issues.

Other players are trying to assist you with troubleshooting, but you’re insisting your computer is fine. We can’t make you accept help


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Except tried all the suggestions no go had my internet service send out a tech found np had a friend who built my computer come over all drivers are updated couldn’t find a problem with computer or modem ?

Sorting bug reports by “top all time” shows one of the issues OP listed about guild banks as #11 in views (I’m assuming, can’t see views on mobile) and with hundreds of comments more than any of the other 10 threads that are listed higher. And it’s active; last post was 7 minutes ago as I type.

There was also a blue post on EU forums saying there was an issue with the “ran out of memory” problem and that they think they fixed, which was reported by 100’s here across a dozen threads in the last week. Another complaint listed by OP.

I’ll ignore all other online forums/social media/discord servers of people reporting on these. Also keep in mind there is a very large portion of people waiting for launch and not playing right now, yet still the bug report threads are as high as they are relative to all other issues in the past.

The three of you in this thread are just trolling if your response is that it’s a problem with OP’s computer, or that a small percentage of players are experiencing it. Not only are you not being helpful (not really possible in this situation), it’s dishonest. Just let the guy vent.

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Hi there, you’re late to the thread.

Those problems were not listed in their original post. They went back and edited them in (notice the pencil icon on the post). All of the replies were trying to figure out what was going on while they insisted their computer was fine.

A couple hundred players experiencing an issue is like a raindrop in the ocean. Without more info, were we supposed to divine which issues they were experiencing?

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Yeah the guild bank one is a known one and has a thread with a post count and view count to reflect it.

As for the other issues the OP mentioned, no, they aren’t widespread and are affecting a relatively small percentage of players.

That one was fixed quickly and still wasn’t affecting that many people. Seeing how there were very few people on the US forums talking about it, it’s likely that a lot of the EU players are using things like VPNs and those are known to interfere with games quite often. Which is why I brought up the whole “so it’s likely some common variable you guys are all sharing in common” thing. But Blizzard posted saying they were fixing it and I think that it went through within 24h of the issue popping up.

EDIT:
Read the last Blue post

" In most cases, it appears that the remaining crashes are falling under either software conflict (e.g. overlays, drivers, third party apps), or LUA errors (often tied to user interface issues or installation corruption), and while in some cases they may show a memory related error, they have ultimately nothing to do with what was originally reported here."

1 Like

“Works for me” is a terrible way to give support.

Years ago, I worked on a widely used program that crashed predictably for one person. We eventually bought his computer from him. We checked that computer every way possible, cleaned everything non-essential off of it. Our program still crashed in a specific spot. we hooked up debuggers and never tracked down what was happening, but it was happening (the memory of that still annoys me.)

I’m also reminded that Intel recently said a particular failure was users fault only to finally admit an error in their microcode.

I’ve been running memory trackers on my system. I saw what appeared to be a slow leak on Saturday. However, while wow still uses excessive memory and, unlike in the past, doesn’t appear to clean it up, I’m not seeing a leak. Perhaps one difference is that on Saturday, I was porting to Valdrakken a lot and there were more players on my server cluster than today. (I think it’s related to character enumeration.)

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I like the part where you completley ignored actual support just below that.

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I don’t have any issues playing the game.

Sounds like your PC is the issue here. Try reinstall the game. If that doesn’t work, I would probably try a clean slate of your windows. Most of these issues are not the games fault, its your computers fault. :slight_smile:

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