Bnet logging in loop

Support Technical Support
1

I’ve tried to make a forum post in the appropriate forums which would be in the battle.net app forum, however every time I log into that forum it redirects me away from the forum and I cannot navigate to it with a logged in account, not sure why its so hard to do that.

I’m currently stuck on a “Logging in” loop for my Bnet desktop app, its been stuck on it for 24 hours now, these are the things I have tried so far to fix the issue:

-Restarting computer
-Restarting the app
-Closing the app and deleting the “Battle.net” and “Blizzard Entertainment” folders in /ProgramData/ to force an update.

I can manually log into my games no issue, the ISP is not the issue as there is another computer in the house hold connecting fine, this issue has started after an update has happened to authenticators, I currently do not have an authenticator on the account.

2

If you add an authenticator, does the problem continue?

3

Adding authentication has not worked, I can log into the mobile app fine though.

4

Did you delete these files mentioned here:

5

I did try that earlier, and it did not work, it however just now decided to finally log in.

6

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