I swear I’m going to lose my mind over this, so forgive me if this sounds aggressive.
My laptop has been able to run wow perfectly normal since two days ago until now. I can run other bandwidth intensive games just fine and my network/router does not have any issues.
At first, WoW could not initialize a patch. It kept trying, then failing, then trying again. On and on. Then it looped indefinitely without change in percentiles. I tried Scan and Repair, but it behaved the same way. WoW and Classic were trying to download that 400MB update, so I figured both games were fighting over eachother in the queue. Tried uninstalling Classic and when I did, it would REFUSE to be uninstalled.
At this point, I resorted to uninstalling Bnet, which posed no issue. But now anytime I try to reinstall it, the installation either fails half the time or progresses but stops at 99%. It also rubberbands the loading until the eventual turtle-slow load up to 99%. As of now, its still stuck there.
I’ve followed several guides on this matter. Removed temp files. Removed “Battlenet” and “Blizzard Entertainment” folders in AppData and ProgramData. However, I have not deleted the World of Warcraft folder, as I don’t think I need to. I have tried turning off my security measures and apps. I even turned off my firewall AND STILL it’s at 99%.
I also can’t contact live chat or a phone callback. I’m losing patience as well as braincells for something that SHOULD be an easy uninstall/reinstall.
Im also speaking to a GM as well. They gave mention my WMI is having an issue and isn’t working properly. Now I have another issue. Even though I have Administrator permissions, it wont let me follow the instructions the GM gave.
“Enter the following commands into the command prompt window one at a time. Press Enter after each command. Any time you get a confirmation prompt, confirm the prompt (typically by pressing “Y” for “yes”). One of the commands may also tell you the WMI service is already started. This is okay. (Do not include the bullet points in the commands):”
• net stop winmgmt
• winmgmt /resetrepository
• net start winmgmt
I’m looking around to see if I can bypass this somehow, but this is my new roadblock.
Your storage devices don’t seem to be listed in the report, which is incredibly weird. How much free space is on them? Are you using an external storage device?
Had this exact problem and tried all the steps you tried. I then tried the steps you show that the GM advised. I closed Bnet and tried a reinstall of the desktop app. I then started WOW Classic and the update began as normal. Just an FYI that it worked for me.