Blue screen all of a sudden since pre-patch

Support Technical Support
1

Hello,

All drivers and windows up to date
No heat problems
checked all hardware no issues

Now all of a sudden log in to game and get blue screen that says AFD.sys has failed.

Dell xps 8700
Nvidia 1650 super
Samsung SSD

Something is messing with wow what might it be?

Thanks

2

2 windows 10 resets can get in …
now add stuff till it breaks

Cheers

3

I believe AFD.sys is related to the network drivers and can be affected by permission issues or malware. Blizzard’s staff usually doesn’t provide support for blue screens since the software itself can’t cause them. However, they do have some helpful steps for tracking down the cause:

You could also try a third-party app called BlueScreen View.