This won’t be a long post, I’m afraid. It’s not something I’ve put effort into analyzing. It’s not really something I’m proud of. This is just me getting something off my chest.
It was this moment:
https://youtu.be/cbkQEgf_TAs?t=150
That made me think, “Why does this feel like it’s from some 80’s or 90’s cartoon that exists solely to sell an associated toy line?”
Then I realized… That’s exactly how Blizzard views their story. That’s why it’s so awful to so many fans.
Blizzard doesn’t view WoW’s story as something worth supporting in-and-of itself. They see this more like an action-MMO than an RPG. That’s why the overarching narrative fails on so many basic, narrative principles. Primarily, that’s why it fails on one of the chief edicts of storytelling, “Write scenes for the story, don’t write story for the scenes.” Basically, a fantastic story should be designed first, then cool moments should fall out of that. Don’t design cool moments, then string together a story to loosely connect them, which is a complaint I’ve lobbed at Blizzard’s Warcraft recent storytelling.
I might be the last person to the party here, but the above scene made me realize that Blizzard isn’t doing that by ignorance. They aren’t breaking narrative structure because they don’t know they should do (although, it’s very likely their head writers don’t). They’re breaking it intentionally, because they think the story only exists for marketing and advertising purposes. The current team builds stories, not with the directive to love and improve the Warcraft universe, but instead to generate cinematics for use in advertising. To get every breed of commentator speculating and generating free ad-time for them.
Think about BfA. The last cutscene? It wasn’t rendered. It was one of those live-generated cutscenes with 10 seconds of render. Certainly N’zoth, the final Old God, would merit something big and important? Maybe it was resource limitations, but why? Because those creative resources were already pushed on to designing things to help sell the next expansion: Shadowlands.
So yeah…
That’s my tinfoil hat.
TL;DR: Blizzard doesn’t treat Warcraft’s story as something worth telling. They treat it as something whose only value is in marketing/advertising potential.