I keep getting a no loot issue on Horseman Kara Mythic. It’s happened for years and years on one character only. I decided to put in a ticket ( US105421475) for no loot and a GM messages me back and says it’s working as intended lol. What? How? Raid bosses give loot, and his comment about there not being any tickets about this issue? Is it his first day? I’ve played since the earliest period of vanilla… no this is not some new thing. Come on folks. I don’t need the loot but I don’t want to be insulted.
All you can do is post a bug report and hope for the best.