Blizzard Needs to Compensate for the DDOS Attacks

Whatever you say, kiddo. Have fun screaming into the void.

Nah all you can do is sit there and enjoy your time being wasted cuz we can’t expect anything to be done ever

Thanks for agreeing with me!

Have a lovely day, friend :slight_smile:

But people told us the DDoS’s would stop after the hardcore revival :rofl:

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Wait who said that lol

I don’t really get this logic. If the service is so inexpensive why not credit a day? If that isn’t finically viable why role play its inexpensive?

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Honestly Blizz can totally compensate with game time and also a new key for those who have one bricked because of the DDOS attacks. Shouldn’t even be a question on if we should be given game time though when people can’t play . In the past they have given time for extended inability to play due to server issues so why not now when they know what’s happening.

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You getting half a day back is 25 cents. Blizzard giving that to all subscribers could be a million dollars. See the difference? Also that’s not even including payment processing, 25 cents is less than what any payment processor that I’m aware of charges for a transaction as their base fee.

There is no refund charge its just 1 day credit.

I am just pointing out the absurd stupidity of people making that point.

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They would compensate if it was their mistake, how ever DDOS , blizz has no control when they happen

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No, they don’t. They never promised you anything w/regard to availability. It’s in the ToS. Stop.

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When the down time has been the fault of Blizzard’s servers, then have provided compensation for extended downtime. Usually when it is down or unstable for days at a time.

What you are suggesting, is that when criminals attack Blizzard and interfere with the ability of customers to connect, that the victim should pay an additional price? That the attacked company should reward customers with something? I sadly feel that would encourage more attacks if people thought they could gain something from it.

DDOS attacks are illegal. They interfere with commerce and the ability of businesses, govts, organizations to do their job.

A DDOS attack is when a bot net is used to flood a server address, or the adjacent internet infrastructure, with data requests. It is like if a million people called your phone at once and nobody could get through.

Blizzard DOES have DDOS protection, and mitigation support. Nothing stops every attack, but these days they can usually get it mitigated and get things back up and running within 30 mins to an hour. Mitigation is the extend of what can be done right now though - for ANY company or website.

Holding the criminals responsible would be fantastic. It has been done before! The problem is that most of these DDOS attack operations are run out of countries the US has no legal jurisdiction or agreements with. They also use bot nets to make the data calls - so your computer, grandma’s computer, the thermostat - anything that can be unacceptable to malware or a virus and become part of said bot net.

The people who should be paying compensation are the DDOS attackers! They should be paying the companies they attack, the customers of those companies.

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'cuz you’re listening to Todd, yeah?

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Lets do math! Take that 24 cents, multiply that by your consumer base (what, 7 million players?) That alone is 1,680,000 dollars for just one incident.

Lets multiply that twice, as im not sure exactly the number of legitimate DDOS attacks outside of the 2 blizzard posts I saw. 3,360,000$

Pretty sure most sane companies would start fixing their internal issues if they have to dish out millions in compensation.

I’ve experienced it mid key 2nd boss so it’s not like I could have waited it out. I came back 2 hours later, things seemed okay at first but the problems were still obviously there and there was no Blizzard warning on the launcher like usual. I just logged off for the rest of the day and did something else.

While I don’t think compensation is necessary it is absolutely without a doubt a little silly that Blizzard seems to struggle so regularly with this issue compared to other companies.

That is literally impossible.

There’s a limit to how much protection you can have/provide.

There is NO such limitation on an attack.

Please don’t talk about what you don’t know. You only serve to make yourself look silly and uninformed.

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Right back at ya.

Have a lovely day, friend :slight_smile:

When someone runs over a street post and knocks out your internet, you often get credited for the downtime, even though it was caused by criminal actions (destruction of city property) Pretty sure most contract phone companies do similar things when your service is disrupted for any reason at all.

Restaurants have to eat so much loss over steaks not being “cooked right” or for wings being “too dry” by opening more inventory and remaking the dish, and then comping.

Wow is a service, just like internet! Sure its for a commodity, but it is still a business. Should be held to the same standard.

Also a big issue is “scheduled” means 24 hours minimum notice before the event. You can’t put a post up 8 hours before an emergency maintenance and then say “ItS sChEdUlEd”. I dare you to try to pull that stunt on a employee. Literally, schedule an employee to come in say monday afternoon, and then call them at 1 am the day of their shift demanding they come into work at 9 instead of noon now.

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Since the largest DDoS attacks are also expensive to stop, I’m pretty sure they’d do stuff like “raise their prices” to be able to afford the expensive mitigation or “decide the business is no longer profitable enough.” Careful what you ask for.

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How about this, then: I worked for Arbor Networks/Netscout for five years in DDoS protection. Dettbizzle is absolutely right.

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