Blizzard has competition

To see who can upset the most number of customers possible the fastest and in the most ironic way possible.

In the latest entry I give you Bethesda Games who attempts to sell a bottle of Dark Rum for ten times the value of the rum in a plastic press formed package that vaguely looks like the advertised product but costs pennies to make, then turns right around and demands that players who have been banned from their online service for cheating in Fallout 76 by using mods in order to reactivate their accounts must send in an essay on why cheating mods is bad for the community.

Blizzard Entertainment Inc.? You will have to do better than Azerite Armor and Don’t you guys have phones? if you want to regain your title in this arena.

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Writing an embarrassing essay should be mandatory for everyone banned from a game. Humiliation tactics tend to work.

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I have a phone, no you cannot have it

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Who doesn’t have a phone?

Based on that logic then Blizzard should be writing at least 5 essays a day on how to improve customer service.

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I’ve been getting my rum from No Tooth 'ete for years, I call him on my friend’s phone.

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How about selling under performing shop items with scarcity?

Digital items… scarcity…?

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Okay gotta say that ranks as well…

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Have to admit it is not as sensational as the rum bottle fiasco, I believe this whole new Blizzard/Twitch collusion is going to have long term effects. Twitch is less than boring to me, so it won’t affect me, but are people really going to enjoy having blizzard monitor their twitch chats for ‘toxic’ dialogue?

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The things bethesda has done in the last few months alone has made them a dumpster fire. That company is not worth any purchase or support even for their good products. They should be boycotted like EA and even possibly ubisoft. Blizzard is making it’s own mistkes but I would classify them only one step above of being boycotted. They haven’t done something serious enough yet but the small stuff is pileing up.

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You know what I never got, customer satisfaction when it comes to games. You’re not the creative director I don’t have to run my ideas through you and you’re not part of my staff.

Shoo! Be gone with you pest!

Yeah that whole while supplies last thing on a digital item makes about as much sense as a Luddite with a smartphone

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But are they getting banned from their own game for it?

Bad comparison. And my experience with CS has been nothing short of fabulous. *shrugs

You do if you want to SELL the game. Without the customer you are not profitable.

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Not really, to make a good game and a game you want to make is the reward. It’s kind of like your kid bringing you a drawing they made at school. So what if it’s a stick figure that says “I love you Dad” they made it, they had fun doing it, and they are showing you that you care.

Video game ratings is ok to have but at the end of the day it doesn’t really matter to a dev because they got to make their game and whether you enjoyed it or not is up to you and none of their problem.

You know context is a thing. The point that you completely and purposefully missed is that a company who would “cheat on a products quality after they had advertised something better (bait and switch)” and then ask the cheaters to write an essay on cheating in order to play a game that has been cheated on in the development process is the HEIGHT of irony.

Your experience is anecdotal at best. Based on your posting history though it is likely not even up to the standard of anecdotal but more along the lines of wishful thinking on your part.

Good is a subjective word. Profitable is if not objective at least a measure of success in the real world. If you are the dev of any software product be it game, operating system, application software etc., you are not, generally speaking, developing said software for your own consumption. You are developing it to be consumed by other users of that software. Usually to make a profit (either in the enterprise by having corporations adopt your software as a corporate standard or by the individual consumer by building an application game security suite operating system or utility that can be marketed and sold to the general public) your software product must be adoptable, serve a useful purpose, provide functionality and/or entertainment value. Let it miss on any of those important criteria and the competition in the market will generally speaking force you to address the issue.

Now sure a games developer can develop a game in a vacuum and only he might enjoy it but it will be marked as a failure to everyone but him or her and it will be a failure as far as the rest of the world is concerned.

For a developer to develop a shoddy game or a shoddy expansion to a decent game is going to have marketplace repercussions and that developer responsible for such failure will like as not not lead another project with that company.

That is everywhere but at Blizzard Entertainment who’s motto seems to have gone from Games made by gamers for gamers to how much drek can be shoveled to the customer before they go elsewhere.

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This is an unironically good idea, though.

Blizzard should absolutely reflect on how their customer service and development has been lacking.

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And why if someone is banned, would they ever write an essay? That’s not how these things work man…

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Careful, pragmatism is not often found in these areas. Not sure the community can take such strong doses of it at one time.

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Customer satisfaction?

Isn’t it illegal to put those two words together at Blizz?

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