So:
- A month ago, stuff began disappearing from guild vaults
- Some folks lost one or two items, some folks lost entire tabs
- There was no way of players knowing what was lost
- This continued for days
- Blizzard provided no meaningful updates except in a thread in EU
- In particular, response from CS in the US was a mixture of silence and “stop reopening this ticket or we will action your account”
- This affected, at a minimum, hundreds of customers, and at a minimum, hundreds of thousands of items (I’m certain it was at least millions)
Blizzard’s response now:
“Ah well, yeah, our bad, anyway, get on with your life.”