Blackend Characters STILL

a whole day?
you have displayed great patience.

Close your ticket.
They’re aware of the issue, and have already stated they’re working on a fix.
Something doesn’t get magically insta-fixed just because you’re upset.

a ticket won’t accomplish anything.
they’ve already stated they’re working on pushing out a fix.
there’s no reason to drive up ticket times for something a GM can’t help with.