BG filled without me, lost personal rating without ever joining

I was queued for battleground blitz with a healer. I hit join battle, then clicked on a portal to nazjatar. While I was in a load screen, the battleground filled without me… as in completely filled. It was 8v8 without me in there, but I had the bg queue icon at the bottom and it said “You are locked to this match until it finishes”. When the match ended, I lost 178 personal rating. To be clear - even had I been in this match and lost, I should have lost 0 rating, my matchmaking value is about 400-500 above my current rating, so something is obviously SERIOUSLY wrong here.

I have screenshots. The time this occurred was 2:35:17am New Zealand Daylight time, with the bg ending and me receiving the penalty at 2:45:02am.

I’ve avoided queueing any further RBG since then. I would like to see my rating restored since this is obviously a bug, even had I actually played the match I would have lost nothing and this is literal hours and hours of play gone down the drain (I waited in queue for an rbg 45 minutes last night for some perspective).

edit: some simple math to show how much this bug has cost me. RBG queues are about 30-45 minutes for me on average, and rbg games last usually around 10 minutes (plus 2 min prep time but I will ignore that for simplicity’s sake). You win about half of your games because that’s the point of matchmaking values. So let’s say it’s about 80-110 minutes per win. I am getting around 20 points per win. That means 180 points loss is 720-990 minutes or 12-16.5 hours down the drain.

Your cr went down because you got hit with the leaver penalty for failing to join. This penalty won’t get reimbursed.

I didn’t fail to join. Blizzard failed to put me into the battleground. I clicked enter match. The fact that I wasn’t put in is a bug. Moreover, why would it hit me with a penalty when the battleground was full without me? Unless the system has some re-fill mechanism that I am unaware of, the fact that the team was filled without me means something is seriously wrong here.

edit: Whatever, I’m done. This was a clear bug and easily verifiable bug, something entirely the result of the game, but customer service doesn’t want to do anything to help me after costing me almost 20 hours. Not giving any more money to a company that doesn’t put any value on my time. Cya wow.

This is happening to me rn, went in a portal while the ready check was going and now it says “you are locked to this match until it finishes”.

Really hope I don’t lose 150 rating

Edit: I stayed logged in and didn’t lose 150 but lost a bunch of mmr. Fun times.
Make it so that you can’t take portals if there’s a ready check or something

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