This is something that I didn’t really think about until just today, but Kul’tiras and Zandalar are not good introductions to this game. To some degree they feel disconnected from BFA, but they aren’t totally. You get hints of this subplot of the faction war before you get shuttled off to whatever the new xpac is, and with these zones remaining the new player leveling zones into DF, it’s going to confuse and alienate players even more. New players don’t get to see War of Thorns or Battle for Lordaeron. They have no context why they, fresh off Exile’s Reach, are doing anything they’re doing or why on KT/Zanda. They had no idea why they’re suddenly off to the Shadowlands in the middle of BFA, and while DF might be a better transfer from BFA to the new zones, it makes less sense because the Horde/Alliance have had an armistice for 5 years but apparently upon arriving to DF they’re skirmishing again. Makes sense to a new player who still was war campaign quests in their questlog they’ll never do, but not as much to someone who unfortunately played BFA and knows how that ended.
Here’s what I mean: Behind the backdrop of the things you’re doing on KT and Zanda, there’s this faction war narrative going on. Horde is probably more disconnected from it but you do get hints about Sylvanas being bad apples here and there. But none of that ever gets resolved for a new player. You’re likely to hit the level you need to hit before you go off to the new xpac, so you don’t actually resolve anything. So you’re going to get this backstory on the faction war and why you need to hate the other team, but none of that ever gets resolved. You get pushed off to the next experience without really knowing why you’re doing anything you’re doing. Also neither faction leader matches up. For Alliance they’re following King Anduin, but they’re going to get dumped off in the new xpac and be like, wait, where did Anduin go, who’s this Turalyon guy? For Horde you’re going to be like, wait Sylvanas was just my Warchief, why do we have a council now? What happened?
Again, not going to be something that Blizzard is going to want to do, but 10-60 needs a story agnostic, self-contained adventure like Exile’s Reach. Something that is explicitly written as being able to have occurred at any time, with a climax that wraps up everything from the zone before dumping you off at Stormwind/Orgrimmar for the next expansion plot. After you’ve completed this journey once as a new player, you can play Chromie Time as much as you want and experience previous expansion zones.
I think this forms a better foundation for new players getting into the story. Because if you start with an interesting story that invests you and has a proper climax that isn’t tied to a raid in the next expansion, you’ll want to try out the other leveling experiences and want to see those stories as well. As it stands, the BFA zones have self-contained stories but they are tied to an overarching narrative inextricably that is, quite frankly, terrible. Right now you don’t have a friendly new player experience. You have a disjointed experience that only WoW veterans will get.